SumTotal, now part of Cornerstone OnDemand, offers a unified platform designed to operate end-to-end employee experience journeys spanning learning, skilling and career mobility. Its award-winning platform is used internationally by organizations ranging from large Global 2000 companies to small businesses and governments. With EdCast’s platforms, our customers are able to attract, develop and retain a high-performance and future-ready workforce. EdCast’s offerings include its Talent Experience Platform, Spark for SMBs, Content Strategy & Solutions and MyGuide Digital Adoption Platform. EdCast is a World Economic Forum Technology Pioneer award recipient.
In this role you will….
The TSE primary focus is to provide application and technical support using best practice solutions, develop process automation & standards, and facilitate deployment of application updates, implementations, modifications and upgrades. The TSE should maintain and practice strict process-compliance that guarantees Data Integrity and Application Availability for all end-users.
You’ve got what it takes if you have…
Bachelor’s Degree in Computer Science, Information System, or similar
Windows and DOS navigation
Windows and DOS batch scripting
Strong analytical, troubleshooting and problem solving skills
Strong communication skills
Able to work Independently/Self-motivated
Ability to Collaborate with other groups
Understanding end-user needs is essential
Delivery of Excellent Customer Service is essential
Miscellaneous duties include daily issue updates and weekly status reports
For maintaining/supporting and developing customizations on a payroll application
COBOL
ASSEMBLER or similar
Mainframe navigation and JCL Scripting
ActiveBatch application skills
For maintaining/supporting and developing customizations on an Internet Self Service application
Java, Java script, JSP, XML and SQL
Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
Consideration for privacy and security obligations
Our Culture:
Our mission is to empower people, businesses and communities. A culture created less by what we do and more by who we are. When people ask what our team is about, we point to our core values: champion customer success, bring our best, achieve together, get stuff done, and innovate every day. We’re always on the lookout for new, curious and capable people who can help us achieve our goal and we are seeking diversity in the people who join our team. We want to make sure that our company reflects the demographic of our customers, clients, and the communities in which we operate. So if you want to work for a friendly, global, inclusive and innovative company, we’d love to meet you!
What We Do:
Cornerstone is a premier people development company. We believe people can achieve anything when they have the right development and growth opportunities. We offer organizations the technology, content, expertise and specialized focus to help them realize the potential of their people. Featuring comprehensive recruiting, personalized learning, modern training content, development-driven performance management and holistic employee data management and insights, Cornerstone’s people development solutions are successfully used by more than 90 million+ people in 180+ countries and in nearly 50 languages.
Cornerstone takes special care to ensure the security and privacy of the data of its users.
Check us out on Linkedin, Comparably, Glassdoor, and Facebook!
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