COUNSELINDIA SERVICES PVT. LTD. Looking for Technical Support Executive (IT) at Noida, Uttar Pradesh Full Time

Summary

Counsel India – India’s leading Psychology Learning EdTech Platform is looking for an experienced Technical Support Executive (IT) who has good experience in resolving hardware, software, and other network and system issues. The ideal candidates will offer assistance to employees by diagnosing and resolving all IT related issues and managing the company’s IT infrastructure.

Job DescriptionTroubleshooting, diagnosing, and resolving hardware, software, and other device and system problems, providing all levels of technical support.

• Managing and monitoring all installed network appliances, systems, and related infrastructure.
• Installing, configuring, testing, and maintaining computer systems, laptops, operating systems, applications / software / management tools.
• Provide expertise for the overall network systems infrastructure and its support as it relates to all IT technologies.
• Ensuring the highest levels of network connectivity and infrastructure availability.
• Able to efficiently multitask between multiple critical projects.
• Monitoring network usage and health status in compliance with security policies.
• Perform preventive maintenance.
• Identifying IT security vulnerabilities in the organisation’s network.
• Keeping up to date with IT security standards and threats development.
• Creating system guidelines and manuals for the organisation.
• Drive employee awareness training and compliance standards for the company.
• Submit weekly and monthly reports to the management related to maintenance, stocks of all hardware assets.Ensure smooth functioning of the server room.

Requirement and Qualifications

• Bachelor’s degree in computer engineering or computer science.
• Minimum of 1 year experience in a similar role.
• Must have in-depth knowledge of Microsoft, iMac, Linux operating systems, tools and Cisco technologies.
• Analytical thinking with good problem-solving abilities.
• Extensive knowledge of computer hardware, software, and electrical systems.
• Exceptional analytical and conceptual thinking skills.
• Excellent documentation skills.
• Network configuration and System Security, System Administration, Technical support and troubleshooting.
• WAN/LAN, Cloud management, Testing, Software installation

What you’ll get out of this experience

• Being a key player in something potentially massive and world changing.
• Being part of a successfully growing startup and thriving work culture.

Who We Are?

Counsel Indiais India’s first Practical Psychology Learning Platform for counsellors and psychologists to connect, learn, grow, and discover opportunities of a lifetime. We have a thriving community of 100,000+ learners from 15+ countries, 10,000+ successful alumni and 1 million+ reach on social platforms and still counting. We simplify the way people learn psychology and emphasize practical application, gaining them tangible skills. Our expert-led classes allow learners to specialize their study in a variety of concentrations while combining the rich, academic legacy of psychology with modern applications of science and technology.

Job Type: Full-time

Salary: ₹10,000.00 – ₹20,000.00 per month

Benefits:

• Leave encashment
• Provident Fund

Shift:

Ability to commute/relocate:

• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Expected Start Date: 21/06/2023