Credit Suisse Looking for IT process designer (peripheral services) at Pune, Maharashtra Full Time

You will be responsible for deploying, managing, and supporting the peripheral management processes and devices (kiosks, laptop lockers) for the APAC & India sites.

Your future colleagues

You will work as part of the Global Branch Projects and Service Governance team which covers a broad variety of services including the peripheral service, IT deployments for real estate projects and service governance for international locations across all regions.

We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values.

You are experienced with handling transverse processes and IT deployment projects. You are familiar with the concepts and processes around the financial management of IT devices, and you have experience improving user experience when interacting with IT services

Background in IT Support and familiarity with key ITIL processes – any ITIL certification is a plus

Experience in handling virtual teams and/or project deployment teams across multiple locations. Experience with delivering IT services as part of Real Estate programs is a plus

Validated experience in Process design and Service Management

Any UX background is a plus

Dedication to fostering an inclusive culture and value diverse perspectives.