Ø Installing and configuring computer hardware operating systems and applications; Monitoring and maintaining computer systems and networks;
Ø Talking staff or clients through a series of actions, either face-to-face or over the telephone, via remote connection or over the internet to help set up systems or resolve issues
Ø Have to take remotely work for branches
Ø Maintain daily performance of computer systems
Ø Respond to email messages for staff seeking help.
Ø Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
Ø Replacing parts as required;
Ø Setting up new users’ accounts and profiles and dealing with password issues;
Ø Responding within agreed time limits to call-outs;
Ø Working continuously on a task until completion;
Ø Prioritizing and managing many open cases at one time;
Testing and evaluating new technology.
Job Types: Full-time, Regular / Permanent
Salary: ₹12,000.00 – ₹18,000.00 per month
Schedule:
Experience:
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