Summary:
CSG is a market-leading business support solutions and services company, with over 35 years of experience and expertise in solving our customers biggest business challenges in areas of revenue management and digital monetization, customer experience, and payments. CSG provides a broad portfolio of licensed and Software-as-a-Service (SaaS)-based products and solutions that help clients compete effectively, improve business operations, and deliver an impactful customer experience across a variety of touchpoints. We serve the majority of the top 100 global communications service providers, including leaders in fixed, mobile, and next-generation networks such as AT&T, Blue Cross Blue Shield, Charter Communications, Citigroup, Comcast, DISH, Formula 1, Frontier Airlines, Mobily, MTN, TalkTalk, and Wells Fargo.
Join an elite team of audit professionals at CSG who are driven by success in ensuring risks within our complex business are appropriately managed. Our Senior Internal Auditors play a critical role in developing effective relationships, both internally and with external auditors, to ensure a streamlined review and audit process. As a part of the Internal Audit team at CSG you will have the opportunity to work on a global level. The Senior Internal Auditor IT is responsible for execution, testing, and quality assurance of audits covering information technology and security objectives according to the Internal Audit annual plan.
Key Responsibilities:
Lead the execution of all aspects of audit planning, fieldwork, reporting, and deficiency management
Plan, design, and conduct complex reviews and audits across the information security and technology organizations
Prepare and present impactful reports/recommendations around internal control improvements
Maintain inventory of identified deficiencies and management recommendations. Perform periodic updates with process owners and track with all identified deficiencies and management recommendations until remediated
Contribute to internal risk assessment and business monitoring activities
Participate in the assessment of new business processes to evaluate and document control environment, workflows, and risk matrix
Collaboratively engage and manage a working relationship with business partners, external auditors, and Internal Audit service providers
Consult or act in advisory role to identify controls or process improvement opportunities at the request of Internal Audit leadership
Provide coaching and mentorship to staff team members
Regular and reliable attendance is required
This job may require domestic and/or international travel as needed
Incumbent is accountable for professional working behavior to include building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating CSG’s Guiding Principles
Minimum Requirements:
3-5 years of Internal or External Audit Experience
Proficient in Information Technology, Security, and Operational risks, and auditing techniques
Demonstrated ability to evaluate business processes, including strong knowledge of control design
Ability to excel in a fast-paced, dynamic environment and successfully multi-task responsibilities across simultaneous projects
Knowledge, Skills and Abilities
Working knowledge of the International Standards for the Professional Practice of Internal Auditing (IIA Standards)
Adherence to the highest ethical standard
Ability to communicate with all levels of management and associates professionally and effectively
Ability to establish strong relationships with internal and external customers remotely
Strong analytical, organizational, and presentation skills
Strong time management and prioritization skills
Ability to use a personal computer with proficiency in Microsoft Office and other business applications
Ability to read, write, speak, and understand the English language in a business environment
Desire to learn, grow, and develop new skills
Preferred
Experience working for a medium to large Global Company (Fortune 500, S&P Small Cap 600, etc.)
Execution of System and Organization Controls (SOC) Reports (AICPA SSAE 18 SOC 1 / ISAE 3402 and SOC 2 / ISAE 3000) including testing and reporting of findings
Working knowledge of PCI, ISO 27000 series, COSO, and COBIT
Understanding of risks and controls relating to distributed and centralized computing, computer networking, database management, information security, incident management, system development life cycle, and the DevOps model
Execution of Sarbanes-Oxley Section 302 (disclosure controls and procedures) and Section 404 (internal controls over financial reporting) assessments (documentation and testing), including the assessment of the design and operating effectiveness and follow up regarding remediation activities.
Working knowledge of attestation standards established by the Public Company Accounting Oversight Board
Maintenance of the inventory of identified deficiencies and management recommendations, including status tracking through remediation and management consulting, where appropriate.
Demonstrated involvement with related professional organizations (e.g., ISACA, IIA, ISC2, etc.)
Experience working with electronic workpaper management systems (e.g., AuditBoard)
Education
Bachelor’s degree or equivalent combination of education, training, and work experience
Preferred certifications (active or pursuing): CISA, CISSP, CIA, CSX, or equivalent
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