Hi, I’m Arpana D.R, your Recruiter. At CSG, we choose to see beyond a resume paper. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. Instead, we believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary.
Channel the power of YOU as the next Systems Administrator – SCCM at CSG.
Who will love this job
A hybrid – you excel when you can choose your work style – remote, in-office, or a combination of both
A grower – you learn new skills and expose yourself to experiences that you can apply quickly to enhance results
A thinker – you take advantage of resources and implement ideas in new ways to find solutions
An empath – you know how to connect and communicate with different audiences worldwide
A collaborator – you love to work on projects that have functional workflows
What you’ll do
You will report to Senior Manager Systems Administration to contribute toward Global ops center
You will provide technical and Windows administration support to ensure that production servers, operating systems, and systems management components are functional
You will work with a team that is the primary escalation point to resolve difficult problems and provide solutions involving our technologies
Manage hardware, systems engineering, and architectural teams to analyze current environments to design server solutions for CSG
Oversee the configuration and support of Microsoft Windows-based servers for internal and external customers
You will create software update group and deploy monthly patches by following the Change process
You will monitor and provide the patching status report post every patching
Troubleshoot patching related issues and knowledge on multiple relevant logs
Create and deployment of application and packages.
Monitor and provide the deployment status and having string knowledge on relevant logs
Knowledge on creating baseline and device compliant
Participate in completing customer change requests and problem ticket resolutions outside of normal business hours
User administration; printer administration, security policy implementation; system backup and recovery
Use professional concepts with a willingness to be on-call 24/7 in an on-call rotation
You should have
Research shows that candidates from underrepresented backgrounds often don’t apply for roles if they don’t meet all the criteria – unlike majority candidates meeting fewer requirements. Channel the power of YOU and apply to discover if we’re a match.
Associates or Bachelor’s degree in Computer Science, IT, related field, or equivalent experience
3 or more years of experience experience on SCCM Administration
Working knowledge of SCCM administration and related dependent components like AD, DNS, DHCP, Group Policies etc
Experience on various antivirus like Windows Defender, TMDS
Good knowledge on various Servers OS and windows OS
Experience on task sequence and monitoring
Create hardware & software inventory reports as per requirements
Manage and troubleshooting the client installation, client settings, system discoveries, collections, boundaries and bandwidth settings etc
Knowledge on creating customized WQL and SQL reports
Working on CMG
Perks & Benefits
Work from Home, in-office, or hybrid
Paid Vacation, Volunteer, Compassionate, and Holiday Time Off
Insurance coverage for the family including in-laws, group personal accident and term life insurance policy
Employee Insurance Top-Up
Tele consultation
Sodexo
Emotional and Mental Well-being Support
Parental Leave
Education and Internet reimbursement
Our Story
For over 40 years, we’ve serviced the world’s most recognizable brands with future-ready solutions in customer engagement, revenue management, and payments that make ordinary customer experiences extraordinary. As a trusted technology provider in telecommunications, retail, financial services, and healthcare, our solutions impact over 900 customers in over 120 countries. Over 5,000 customer-obsessed CSGers in more than 20 countries made it possible and helped reach our $1 billion in revenue milestone.
Our Way of Life
Our people power a culture of integrity, innovation, and impact. In return, we power our people with the choice to work from home, in-office, or a hybrid work combination that integrates well with their lifestyle. You’ll find CSGers exercising this choice at most of our locations worldwide.
We are committed to building and nurturing a diverse, supportive, and inclusive work environment where individuality is valued, and our people can flourish. We believe our workforce should reflect the world we live in and that we are stronger because of our differences. By embracing different backgrounds, attributes, experiences, and perspectives, we will help our employees, customers, and communities excel while, together, we work toward making social equality a reality.
We are committed to making a bigger community impact by creating new opportunities and access for underrepresented communities, protecting the environment, and developing technology solutions that foster digital inclusivity. That’s just who we are. If not us, then who?
#LI-Remote
Location(s):
IN.Bangalore.Remote
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