Cubic Corporation Hiring For Senior Operational IT Manager at Hyderabad / SecunderabadTelangana Full Time

Business Unit:

Cubic Transportation Systems

Company Details:

When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.

We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.

Job Details:

Job Summary: Primary technical leader working across our internal customer, Operation IT leadership and program management to solve complex issue across the globe. Manages the IT Operation in our India office including direct/indirect reports in all areas of IT Operations We are looking for a proven leader to guide and bring our India operation to the next level. This management position will grow and upskill the technical teams leading by example.The Focus will be on transforming our operation to be a best-in-class center of excellence in core functions such as service desk, helpdesk, tier 3 support functions (Infra/Cloud, Networking, Application Support, Dev/Ops, and Database). Proven technical leader who will bring innovative ideas and a strong technical track record of leading technical triage, recommending enhancements and process improvements. This position typically works under limited supervision and direction. Incumbents of this position will regularly exercise discretionary and substantial decision-making authority.

Essential Job Duties and Responsibilities:

• Leads all areas of IT Operations in the Hyderabad office. Oversees staff, hiring, and development of technical resources and operations.
• Understands our end-to-end product stack and stays abreast on evolving requirements and specifications.
• Supports program reviews and audits as needed.
• Leads technical teams. Motivates, delegates, coaches and trains subordinates.
• Provides consulting level to the North America IT Organization in of organizational goals and Company policies.
• Establishes and monitors work priorities and schedules.
• Key leader in the Ops IT organization working with program management to continuously improve the team.
• Responsible for team development and ensuring we are always evolving and growing the technical depth of the team.
• Acts as primary point of contact for other managers and customer representatives and IT Senior Leadership concerning projects, operational decisions, scheduling requirements, of the team.
• Ensures all work is assigned, scheduled and completed within the confines of the program demand.
• Proven ability to lead technical teams in the areas of deployments, upgrades, change requests, and major incident management.
• Track record of innovative process improvements
• Keeps abreast of new technologies and new techniques.
• Participates in total quality management/continuous process improvement teams.
• Coordinates with Global IT and engineering team overall design engineering and resource management.

Minimum Job Requirements:

• Four-year college degree, in computer science, electronic engineering or other related technical discipline, plus a minimum of ten years in Operations IT, with six years direct management experience in one of the following areas, Infra/Cloud, Networking, Application Support, Dev/Ops, and Database and/or the combined equivalent of experience and education.
• Experience to include proven technical understand in one or more of the following areas: Infrastructure, Networking, Application Support and working knowledge of core IT Operations principles.
• The ability exercising creativity in technical direction and successful strategy development. Ability to effectively communicate verbally and in writing, interface with customers, subcontractors, vendors, and manage staff and peers at all levels in manufacturing, engineering and other departments. Must be able to solve complex and difficult IT problems.
• Able to prioritize work and complete multiple tasks under deadline and budget guidelines.
• Ability to be in an on-call rotation along with some travel may be required.

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need.

Worker Type:

Employee