Cubiq Edge Business Consulting Pvt Ltd Looking for Desktop Support Engineer at Mumbai, Maharashtra Full Time

Desktop Support Engineer
We are looking for an Engineer who will be responsible for maintaining and administering our company’s computer systems. Your primary duties will include maintenance of Computers, Printers, Network Devices, Hardware, Software, and Other related IT systems.
You will also be working closely with the users of our network in order to identify potential issues and fix existing problems.
Qualified engineer will have a background in IT, computer systems and its related
infrastructure.

Responsibilities
 Maintaining and administering computing environments such as systems OS, applications
software, hardware, and configurations.
 Performing data backups when required.
 Troubleshooting, diagnosing and resolving hardware, software, and other system
problems.
 Maintaining, configuring, and monitoring virus protection software and email
applications.
 Conferring with users about solving system problems.
 Sound knowledge of systems and infrastructure such as CCTV, Bio-metrics Etc.
 Liaise with vendors and other IT personnel for problem resolution
 Weekly reporting, sharing call reports & Pending issues.
 Install, upgrade, support and troubleshoot Windows OS, Microsoft Office and any other authorized desktop applications
 Working experience in installing, configuring and troubleshooting windows Client/Server based environments
 Install, upgrade, support and troubleshoot for printers, computer hardware, and any other authorized peripheral equipment’s
 Troubleshooting network connectivity in a LAN/WAN environment Requesting and
coordinating vendor support
 Configuring Wi-Fi, Printer, and Internet for users.
 Good knowledge in networking.
 Familiarity with remote desktop applications and help desk software (e.g. AnyDesk,
TeamViewer).
 Maintains I.T. records and tracking for the area of responsibility.
 Ability to provide step-by-step technical help, both written and verbal.
 Additional certification in Microsoft, etc.
 Experience in drafting IT documentation.
 Creating presentation and POC for new IT projects.
 Review, analyse to perform downtime maintenance
 Perform fit-gap analysis in IT
 Good understanding of computer systems, mobile devices and other tech products
 Ability to diagnose and troubleshoot technical issues

Job Types: Full-time, Regular / Permanent

Salary: ₹600,000.00 – ₹800,000.00 per year

Schedule:

• Fixed shift
• Flexible shift

Ability to commute/relocate:

• Mumbai – 400011, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

• IT: 1 year (Preferred)
• total work: 1 year (Preferred)

License/Certification:

• ITIL Certification ,MCSE 2016, MCSA 2012 & 2016, Windows 10. (Required)

Speak with the employer
+91 8779576986