Culture Arc Looking for Desktop Support Engineer at Kharadi, Pune, Maharashtra Full Time

Roles and Responsibilities
 Design, install and hardware, peripherals, services, settings, storage, etc. in accordance with standards and operational requirements.
 Proactively manage and maintain server, network, and firewall systems.
 Ensure the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
 Perform desktop and laptop system deployments.
 Implementation and support of desktop infrastructure.
 Investigate, debug and solve relevant Operating System or other Systems Software problems
 Ensure proper recording, documentation, and closure.
 Perform on-going performance tuning, hardware upgrades, and resource optimization as required.
 Routinely perform upgrades to the existing infrastructure systems.
 Initiate preventive maintenance on the operating systems as well as manage repair of system/environment problems.
 Document tasks, procedures, environments for setting up and maintaining systems.
 Provide timely and expert support to customers and staff in troubleshooting hardware and software problems related to networks, graphics, file systems, and HPC systems that impact the installation, launching, and performance of CAE simulation software products.
 Desired Candidate Profile:
 Strong Windows System administration skills: Windows Server 2016/2019, Windows 7/8/10
 Sound knowledge on Microsoft Windows services such as Active Directory, DNS, DHCP, DFS, etc.
 Knowledge on installations & troubleshooting of operating systems and basic software
 Knowledge on maintenance & repair of computer hardware.
 Should be able to maintain proper documentation for all the IT related tasks & troubleshooting.
 Good knowledge of Network principles & LAN Troubleshooting.

Job Types: Full-time, Regular / Permanent

Salary: Up to ₹300,000.00 per year

Schedule:

• Flexible shift
• Monday to Friday

Education:

Experience:

• Technical Support Occupations: 1 year (Preferred)
• Knowledge on maintenance & repair of computer hardware: 1 year (Preferred)
• knowledge of Network principles & LAN Troubleshooting: 1 year (Preferred)

Shift availability:

Expected Start Date: 07/03/2022