Produce and maintain a set of IT service improvement plans.
Conduct regular risk assessment to manage IT services within an agreed level of business risk in conjunction with the business and the availability management
Provide advice and guidance to all other areas of the business and IT on all continuity-related issues
Manage that appropriate continuity mechanisms are put in place to meet or exceed the agreed service performance targets.
Manage the impact of all changes on the IT service improvements plans.
Ensure that proactive measures to improve the availability of services are implemented wherever it is cost-justifiable to do so
3+ years of experience in IT service management, development or operations
Bachelor or Master degree
ITIL knowledge (would be an advantage)
Experience in creation of appropriate process documentation and understanding the importance that it is available and updated
Experience in generation of reports (incl. ad-hoc reports)
Good meeting facilitation skills
An inspiring environment in a large IT organization
A perfect opportunity to join an IT team and face the challenge and the opportunity to influence and shape the organization
Work in an international team, which concentrates on innovative business facing solutions
An extensive learning opportunities to ensure that your skills are maintained and updated on an ongoing basis
Highly skilled team and career opportunities
Cross business career opportunities in bank
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