Established in India in 2006 as a start-up, the company works exclusively with clients in the UK and Australia. We offer a whole host of services to our clients from our office in Vadodara from accounting through to retail design and full-scale e-commerce. We have built a strong reputation as an employer by ensuring that our people get training, development and progression.
Very seldom do we bring in management from outside – instead we prefer to build from within. We look for intelligence, a strong work ethic and a great attitude and we, in turn, reward our people with excellent remuneration and future prospects. With us, you are not just a number but a key player irrespective of your role, department or seniority.
Job Description
Duties & Responsibilities:
System Administration: – Install and maintain Windows client OS and server OS, all related applications & productivity tools, install security patches & upgrades, install of drivers, firmware updates, and troubleshoot using remote desktop tools.
Server Administration: – Management of active directory, user & groups, DNS, DHCP, files & backups, sharing and security permissions, group and security policies & performance monitoring.
Network & Hardware: – Manage and maintain all systems, network & hardware such as Laptop/Desktop & Servers, Network Printers, Routers, Switches, Firewalls, VPN, Cloud telephony systems, biometric devices, and troubleshoot WIFI, Network and Internet connectivity issues.
Domain & SSL Management: – Purchasing & maintaining domain names & SSL security certificates and documentation management.
Asset Management: – Set up, manage & maintain Workstations for optimum performance and reliability, managing & updating asset inventory. Ordering IT supplies as needed, maintaining optimum working conditions of the workstations, and suggesting software and hardware upgrades as and when required for future-proofing systems.
Documentation: – Create and maintain all required system and network documentation, policies and standard operating procedures.
Access Management: – Creating and maintaining access for users in G Suite & exchange server access, Active Directory, Backend, Task management portal, Customer management portals, NAS, Firewall & VPN access.
Preferred Job Skillset:
A Relevant Experience of minimum 2 years and a relevant degree/diploma.
Hardware – Desktop, Laptops, Printers & Network Devices.
Server Operating Systems – Any one of Windows Server 2019 & 2012 & Linux.
Desktop operating systems – Windows 11, 10, Mac OS and Linux.
Experience with setting up Cloud-based Endpoint Protection Solutions.
Working Knowledge of Active Directory, DNS, DHCP, Group Policies and Webservers, along with protocols like IMAP, POP, and SMTP.
Familiarity with fundamental networking, subnetting, IP address allocation and routing concepts.
Ability to think logically and demonstrate strong analytical & problem-solving skills.
Ability to manage multiple tasks and deliver on tight deadlines.
A strong desire to learn and develop new skills.
Excellent interpersonal skills, along with written and verbal communication.
Working experience on VOIP Systems & IP Phones.
Qualifications
Diploma or Graduate
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