Experience Level- 3-5 years
1. The candidate is expected to be working as a Tier2 engineer providing resolution to incidents and tickets elevated by Tier1
2. Use the existing technical guides and his / her domain expertise to resolve complex issues within the set SLA for the team.
3. Preferred Qualifications Experience in any of Linux, Ubuntu, Red Hat and ClearCase ,ClearQuest, Perforce, Gerrit Experience in Batch queuing technologies/LSF is a plus.
4. Knowledge of and experience in supporting enterprise applications in a Linux/Unix environment.
5. Basic knowledge of server, storage path, commands to identify mounts, do network health check
6. Administrative operations, obliterating files to reclaim disk space,
7. Basic understanding of networking concepts (TCP, UDP)
8. Troubleshoots and debugs issues with networks, systems, and/or applications by completing root cause analyses, and escalates issues both internally and externally as needed.
9. Manages individual project priorities, deadlines, and deliverables with minimal supervision.
10. Works on IT projects as assigned under the direction of upper level IT staff.
11. Documents solutions and common processes.
12. Networks with colleagues within and outside of the domain of expertise to gain insight, ideas, and connections.
Job Types: Full-time, Regular / Permanent
Salary: ₹25,000.00 – ₹50,000.00 per month
Benefits:
Schedule:
Ability to commute/relocate:
Experience:
Work Remotely: