DataAegis Software Pvt. Ltd Looking for Technical Support Engineer at Bengaluru, Karnataka Full Time

Job Summary

DataAegisis a product and technology company serving across the globe. We built Business Operating Systems, and our mission is to empower SMB/ Enterprises to grow their businesses horizontally and vertically by leveraging the power of Automation and Artificial Intelligence. We are based out of India and US, and extending our business wings to Singapore, South Africa and Australian market.

With a motto of “Let’s Create Opportunities” DataAegisis working towards creating a reputed and trustworthy brand with a focus on quality products and superior customer services at competitive prices to provide the best solution to clients since beginning.

http://dataaegis.com

Home

https://easysendy.com/

Responsibilities and Duties

• Diagnose and troubleshoot technical issues, including account setup and network configuration
• Ask customers targeted questions to quickly understand the root of the problem
• Track computer system issues through to resolution, within agreed time limits
• Engage in requirement gathering and specification planning
• Diagnose and troubleshoot technical issues, including account setup and network configuration
• Ask customers targeted questions to quickly understand the root of the problem
• Track computer system issues through to resolution, within agreed time limits
• Engage in requirement gathering and specification planning.
• Interact with online customers and giving the solution within the turn around time.
• Team coordination to avoid the gaps.
• Good listener and learner.
• Basic knowledge in cloud applications.
• Good in communication and presentation.
• Good team player.

Required Experience, Skills and Qualifications Should be a fresher or less than 1 year of experience *

• BCA candidates will be preferred

• Communication should be very good
• Should have the ability to work both independently and as part of a team
• Should have excellent customer service skills
• Should be willing to work in night shift
• Should have good knowledge about computers
• Should have completed graduation degree.

Benefits

Health insurance for employee and family, Evening snacks

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹12,000.00 – ₹17,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Paid sick time
• Provident Fund

Schedule:

Supplemental Pay:

• Overtime pay
• Shift allowance

Ability to commute/relocate:

• Bengaluru – 560069, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Education: