DataCore Software Looking for Senior IT Administrator at Bengaluru, Karnataka Full Time

Our vision is to improve the performance and possibility of every business with real-time data. DataCore bridges the gap between the enterprise’s need to achieve real-time business and to leverage current and future IT assets to maximize resource utilization. We pioneered software-defined storage. Our patented technology overcomes I/O bottlenecks, delivering dramatic performance improvements, and delivers high availability in a very simple and cost-effective way. Over 10,000 deployments have the advantage of using DataCore.

We are seeking a Senior IT Administrator to join our IT Department! You will assist in ensuring IT platforms are setup for optimal use for business practices. You will be part of Dynamic IT team supporting our growing and evolving business. If you are passionate about all things Infrastructure, Cloud and Automation and have extensive development experience in the Administering Global environment with a proven ability to readily acquire new skills, you might just be the person we are looking for!

Key responsibilities and duties include, but are not limited:
This role will act as a strategic and productive member to our organization and management through hands-on approach to IT Infrastructure management practice.

Work with HR, business application integration, engineering R&D, and security operations teams to ensure their requirements are understood, technical implementations discussed, and solutions provided.

Perform automation of core Infrastructure admin tasks for Windows AD, AWS and Azure Cloud, M365 online, Intune, policy management, DNS services, Powershell scripting, along with automation of monitoring, deployment, configurations, patching and reporting and license assignment, etc.

Perform ticket management for L2 operational tickets, provision new laptops and Macs along with troubleshooting office setup like, printers, wireless network etc.

Essential skills and experience required:
Bachelor’s degree or greater in computer science, computer engineering or related field.

Experience of 7-10 years in IT, specializing in infrastructure administration & automation.

Designing solutions in –

Microsoft SaaS platform & cloud infrastructure: Deep knowledge of Microsoft licensing, Microsoft AD, Azure AD, Exchange online, Intune and related scripting, M365, Azure cloud resource and cost management, reporting, security etc.

AWS platform and cloud infrastructure: Deep knowledge of AWS cloud platform and related services, provisioning, de-provisioning, cost management, monitoring etc.

Hardware & Hypervisor Environment: Should have experience of installing hardware and Hypervisor environments over VMWare, Citrix or Hyper V servers. Capability to troubleshoot and networking and other OS related issues.

Other Cloud infrastructure: Deep knowledge of private cloud and Google cloud resource and cost management, day to day administration, security etc.

Disaster recovery and business continuity experience in building DR environments and testing BCP processes.

L2 and Help Desk services: Should have ability to understand and implement ITIL framework for helpdesk management. Deploy, troubleshoot, and support end user devices for Windows and Apple Macs and printers. Experience of handling executive support is a must.

Automation: Creation of Jenkins environment with Ansible, or Power Automation, Python or Chef for automating repeated tasks including patching. Experience of Integration of applications for single sign on or federated services is a must.

Wireless support: Ability to work with networking team to ensure wireless and other networking services are available to users all the time.

Clear understanding of VPN infrastructure for end users and security aspects of end user management. E.g advance threat protection, AntiVirus, etc.

Horizontal services: Experience on monitoring, configuration management, deployment management, documentation, vulnerability management and application integrations. Experience in open-source tools like Zabbix, Nagios, etc. will be added advantage. Detailed understanding of platform authentication patterns (SAML, SSO, OAuth) and platform security capabilities (TLS, SSL) and certificate management and radius server management is required.

Skills to follow evolving processes to ensure disciplined execution and traceability. Define and achieve success metrics of the department such as uptime, SLAs etc are achieved.

Ability to learn the new technologies and work in small team setup in a global setting.

Clear communication abilities in a global setting is a must.

Should have no concerns working off-office hours and weekends as required.