DBS Bank Looking for Analyst, Desktop Support Engineer, Central Operations Office at Hyderabad, Telangana Full Time

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Roles & Responsibilities

Drive the delivery of In-Country & regional projects for Infrastructure, upstream/downstream interfacing systems.

Installation & Troubleshooting of windows operating systems (7/8/10) Configure & troubleshoot email related issue (Outlook), and related O365 products.

Basic troubleshooting knowledge on networking (LAN/WAN) Local & network printer configuration and troubleshooting Troubleshoot and resolve incidents (Hardware and Software) related to desktop and associated peripherals.

Windows image creation and installation. Adding new work group machines into company domain. Basic knowledge on domain controller & group policy.

Requirements

2 yrs to 4 yrs experience in Troubleshooting hardware and network related problems.

L1 support active directory. Knowledge on agent antivirus installation Serve as the top most escalation point for all windows desktop/laptop users.

Create and maintain technical knowledge base documents for standard operating procedures

Create and standardize hardware compatibility lists Plan, install, secure, maintain, and troubleshoot wireless networks Restore crashed operating systems and recover lost data from corrupt/damaged hard drives

Create & manage technical system procedure documentation and ensure it is updated and current

Primary Location: India-Telangana-Hyderabad – DAH2 Skyview SEZ

Job: Technology

Schedule: Regular

Employee Status:
Full-time

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Job Posting: Aug 28, 2023, 5:17:37 AM