Deepak Group Co Looking for Cluster IT Manager – Dahej at Bharuch, Gujarat, India Full Time

Position – Cluster IT Manager – Dahej.

Purpose of Job:

The IT Manager- Plant role for IT infrastructure and application support is to provide routine support to DNL users for IT infrastructure, Networking, and IT support-related activities. Maintaining the Inventory and documentation of IT infrastructure devices like Servers, Storage, network, and surveillance, devices. Responsible for planning and coordinating the processes and activities related to the IT infrastructure and Networking related Projects. This individual will apply proven communication and problem-solving skills to guide and assist on issues related to IT infrastructure and networking.

Responsibilities:

• Coordinate with unit head and other local stack holders and oversees the Plant Application enhancement, New Infrastructure and Network Project, and Digitization Projects, and enhance Cyber security awareness.
• Manages all activities of IT support teams providing End-user support for ERP, Applications, Desktop, Laptop, Printer, OS, Email, Software installation, Network, Access control, Camera, and other IT support-related activities.
• Maintaining the Inventory and documentation related to Server, Storage, network, and surveillances devices and Applications.
• Research and recommend the acquisition of network hardware and software with the right capacity and scalability.
• Build long-term relationships with outside vendors for IT-related products and services.
• Have visibility of the IT Infrastructure and Business Continuity.
• Functional Support of the ERP Modules
• Act in alignment with user needs and system functionality to contribute to organizational growth.
• Acts as the IT Department Information Security Officer, performing risk assessments, compliance testing, and implementing security tools and processes for all systems.
• Ensure the security of data, network access, and backup system.
• Identify problem areas and implement the strategic solutions in time.
• Provide the necessary IT support for the Meeting and conference rooms.
• Manage the Local Data centre and setup up the access for AD, FTP, Access control, and Internet access.
• Supervising and ensuring the functioning of the helpdesk activities, resolving issues whenever escalated.
• Assist in the evaluation of new technologies related to server and network hardware.
• Ensure the IT security procedures are followed as per the Access provided.
• Performing support activities related to ERP, Applications, Windows Server, Firewall, Active Directory, Wi-Fi access, Biometric, Access control, Networking, VMware, Email Server, FTP, Remote Support, Antivirus, etc.

· Maintaining the Inventory and documentation related to Server, Storage, network and surveillance, devices, Applications.

Education Qualification:

• B.E.-CSE, MCA from reputed organization
• Experience in IT infrastructure support in manufacturing industry of 10 to 15 years.

Experience:

· 12- 15 years of experience in designing and network infrastructure.

Technical Competencies/Skills:

Proven working experience as a Plant IT Manager or relevant experience. Good knowledge of technical management, information analysis, and of computer hardware/software systems. Good Knowledge of IT Infrastructure like Servers, Laptops, Desktop, AD, DNS, DHCP, and ITSM tools. Networking infrastructure like LAN, WAN, Firewall, Switches, ILL, MPLS connectivity, Wi-fi devices, etc. Hands-on experience with computer networks, network administration, and network installation

Behavioural Competencies:

Proactive, motivated, and driven, Ethical team player, Strong interpersonal skills, Emotional maturity, Multitasking, Self-motivated with the ability to work in a fast-moving environment, Strong verbal and written communication skills, highly organized and able to prioritize under pressure, Detail-oriented, Proven ability to deal with highly confidential and sensitive information.

Position Reports to: Head of the Department

Location of posting: Dahej.