Deloitte Looking for Enabling Areas – Chatbot Developer – Information Technology at Delhi, Delhi Full Time

Job Title: Enabling Areas – Chatbot Developer – Information Technology

Job requisition ID :: 48403

Date: Oct 6, 2022

Location: Delhi

Designation: Assistant Manager

Entity:
Position title: Chatbot Developer (AM/DM)

Major responsibilities & deliverables:
Monitors ChatBot performance and quality control plans to identify performance.

Works on problems of moderate and varied complexity where analysis of data may require adaptation of standardized practices.

Experience in analysing real agents Chat conversation with agent to train the Chatbot.

Identifies, analyses, and interprets trends or patterns in complex data sets.

Ability to manage multiple assignments.

Understanding of ChatBot Architecture.

Experience of Chatbot training

Skills Required:
Experience on

Microsoft Bot Framework v4(Node.js)

Azure Cognitive Services

LUIS

QNA

Bing Spell Check

Maps

Translator

Speech

SQL database(Azure/On-Prem)

Custom Web API

Web Chat Channel

Develop REST/JSON API’s Design code for high scale/availability/resiliency.

Develop responsive web apps and integrate APIs using NodeJS.

Presenting Chat efficiency reports to higher Management

Develop system flow diagrams to automate a business function and identify impacted systems; metrics to depict the cost benefit analysis of the solutions developed.

Work closely with business operations to convert requirements into system solutions and collaborate with development teams to ensure delivery of highly scalable and available systems.

Using tools to classify/categorize the chat based on intents and coming up with F1 score for Chat Analysis

Experience in analysing real agents Chat conversation with agent to train the Chatbot.

Developing Conversational Flows in the chatbot

Calculating Chat efficiency reports.

Qualifications required:B. Tech/BE –Computers, PG-MCA , M.Sc. –Computers or other equivalent

Experience required, Any Specific Industry / Company exposure:

5 + Years of overall experience and 3+ (Mandatory) in Microsoft Bot Framework v4(Node.js)