Deloitte Looking for IT Operations Manager-HYD/BLR at Hyderabad, Telangana, India Full Time

Assistant Manager

If you want to be a part of newly formed organization, which is evolving and a team who is trying to stablish the world class strategy and Operations process within the biggest Service Area of Deloitte Technology then this is the right place for you!

Want to make an impact that matters? Consider this role!

About The Role

We are looking for an experienced IT operations specialist to join our team. The chosen applicant will help and support the DT Solutions leadership in drafting the strategy and operational plan and executing the same. An individual who can cut across different departments and Service Line Leaders in monitoring, troubleshooting, and problem-solving will all be part of this. A candidate with management and support experience with a range of knowledge around IT systems, technologies, Business and Project Management will be ideal.

Roles & Responsibilities: –

• Manages the daily IT operations ensuring workflow efficiency and effectiveness.
• Develop and implement IT SLAs and policy and procedures to ensure that the IT department operates effectively and reliably.
• Manage the projects and ongoing processes for Application Development Strategy, Planning and Operations.
• Successfully manage and implement large and critical IT projects
• Participate as part of the technology leadership team to identify, plan, and prioritize technology initiatives in support of company goals and objectives.
• Manage the IT operations budget and expense approvals.
• Manages the procurement and tracking of IT assets.
• Perform other duties and projects as assigned.
• Thorough knowledge of system and network administration principles.
• Proven experience in sound IT processes and procedures.
• Relevant experience in managing day-to-day IT operations and helpdesk.
• Experience in identifying and managing IT vendors.
• Able to execute tactical issues while keeping the broader picture intact.
• Ability to prioritize work and exercise good judgment while managing multiple tasks involved in support, administration, and project management.
• Excellent priority and time management skills.
• Ability to effectively implement multiple projects.
• Excellent written and verbal communication skills.
• Willingness to partner with colleagues and provide technical support.
• Additional duties as assigned.

Qualification:-

• 3+ years as an IT Operations Manager or comparable experience, systems administration, and Project / Program Management.
• Proficient experience using Outlook, Word, Excel, and PowerPoint in a Windows operating system.
• Bachelor’s in Computer Science, Engineering, IT Business Management or related discipline

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Professional development

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Requisition code: 143192