Deutsche Bank Looking for Engineer (IT Application Owner) at Bengaluru, Karnataka Full Time

Job Title- Engineering (Technology)

Location- Bangalore

Role Description

The IT Application Owner (ITAO) is part of the product/project management function within Deutsche Bank. This role has a global reach and is the central point of contact for stakeholders who wish to engage with the ongoing delivery of an application or service.

The ideal candidate will have experience as a technical project manager, or similar experience driving technical delivery across teams and across business lines. They should be capable of understanding a medium level of technical detail and will have a pool of SME that they can work with for deep technical questions. They also need a strong understanding of risk management, as the role faces off to audit, compliance, and change management on many topics. They should have a working knowledge of ITIL and the SDLC as well.

The ITAO acts to improve safety and security of the application, compliance with regulations, policies and standards, enhance operational readiness, and ease maintenance of the environment for delivering change into production.

The ITAO is not responsible for budget, roadmaps, or long-term strategy, but instead works across teams to ensure the ongoing compliance, governance, and delivery of the existing systems.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy.

Best in class leave policy.

Gender neutral parental leaves

100% reimbursement under childcare assistance benefit (gender neutral)

Sponsorship for Industry relevant certifications and education

Employee Assistance Program for you and your family members

Comprehensive Hospitalization Insurance for you and your dependents

Accident and Term life Insurance

Complementary Health screening for 35 yrs. and above

Your key responsibilities

Strategy & Architecture

Enterprise IT governance: Reviews current and proposed information systems for compliance with the organisation’s obligations (including legislation, regulatory, contractual and agreed standards/policies) and adherence to overall strategy. Provides specialist advice to those accountable for governance to correct compliance issues.

Information security: Communicates information security risks and issues to business managers and others. Performs basic risk assessments for small information systems. Contributes to vulnerability assessments. Applies and maintains specific security controls as required by organisational policy and local risk assessments. Investigates suspected attacks. Responds to security breaches in line with security policy and records the incidents and action taken.

Information content publishing: Understands technical publication concepts, tools and methods and the way in which these are used. Uses agreed procedures to publish content. Obtains and analyses usage data and presents it effectively. Understands, and applies principles of usability and accessibility to published information.

Specialist advice: Actively maintains knowledge in one or more identifiable specialisms. Provides detailed and specific advice regarding the application of their specialism(s) to the organisation’s planning and operations. Recognises and identifies the boundaries of their own specialist knowledge. Collaborates with other specialists, where appropriate, to ensure advice given is appropriate to the needs of the organisation.

Knowledge management: Maintains knowledge management systems and content to meet business needs. Supports others to enable them to complete knowledge management activities and form knowledge management habits. Reports on progress of knowledge management activities. Configures and develops knowledge management systems and standards. Supports changes to work practices to support capture and use of knowledge.

Business risk management: Investigates and reports on hazards and potential risk events within a specific function or business area.

Continuity management: Implements and contributes to the development of a continuity management plan. Coordinates the assessment of risks to the availability, integrity and confidentiality of systems that support critical business processes. Coordinates the planning, designing, and testing of maintenance procedures and contingency plans.

Data management: Assists in providing accessibility, retrievability, security and protection of data in an ethical manner.

Methods and tools: Provide support on the use of existing method and tools. Configures methods and tools within a known context. Creates and updates the documentation of methods and tools.

Delivery and operation

Availability management: Contributes to the availability management process and its operation and performs defined availability management tasks. Analyses service and component availability, reliability, maintalllity and serviceability. Ensures that services and components meet and continue to meet all of their agreed performance target diversion, vice levels. Implements arrangements for disaster recovery and documents recovery procedures. Conducts testing of recovery procedures.

Service acceptance: Engages with project management to confirm that products developed meet the service acceptance criteria and are to the required standard. Feeds into change management processes.

Configuration management: Applies tools, techniques and processes to track, log and correct information related to configuration items. Verifies and approves changes ensuring protection of assets and components from unauthorised change, diversion and inappropriate use. Ensures that users comply with identification standards for object types, environments, processes, lifecycles, documentation, versions, formats, baselines, releases and templates. Performs audits to check the accuracy of information and undertakes any necessary corrective action under direction.

Asset management: Applies tools, techniques, and processes to create and maintain an accurate asset register. Produces reports and analysis to support asset management activities and aid decision making.

Change management: Develops implementation plans for complex requests for change. Evaluates risks to the integrity of service environment inherent in proposed implementations (including availability, performance, security and compliance of the business services impacted). Seeks authority for those activities, reviews the effectiveness of change implementation, and suggests improvement to organisational procedures governing change management. Leads the assessment, analysis, development, documentation and implementation of changes based on requests for change.

Security administration: Investigates minor security breaches in accordance with established procedures. Assists users in defining their access rights and privileges. Performs non-standard security administration tasks and resolves security administration issues.

Application support: Drafts and maintains procedures and documentation for applications support. Manages application enhancements to improve business performance. Advises on application security, licensing, upgrades, backups, and disaster recovery needs. Ensures that all requests for support are dealt with according to set standards and procedures.

Problem management: Ensures that appropriate action is taken to anticipate, investigate and resolve problems in systems and services. Ensures that such problems are fully documented within the relevant reporting system(s). Enables development of problem solutions. Coordinates the implementation of agreed remedies and preventative measures. Analyses patterns and trends.

Incident management: Ensures that incidents are handled according to agreed procedures. Investigates escalated incidents to responsible service owners and seeks resolution. Facilitates recovery, following resolution of incidents. Ensures that resolved incidents are properly documented and closed. Analyses causes of incidents and informs service owners in order to minimise probability of recurrence and contribute to service improvement. Analyses metrics and reports on performance of incident management process.

Your skills and experience

Skills and quality

Quality assurance: Contributes to the collection of evidence and the conduct of formal audits or reviews of activities, processes, data, products or services. Examines records for evidence that appropriate testing and other quality control activities have taken place and determines compliance with organisational directives, standards and procedures. Identifies non-compliances, non-conformances and abnormal occurrences.

Conformance review: Collects and collates evidence as part of a formally conducted and planned review of activities, processes, products or services. Examines records as part of specified testing strategies for evidence of compliance with management directives, or the identification of abnormal occurrences.

Digital forensics: Contributes to digital forensic investigations. Processes and analyses evidence in line with policy, standards and guidelines and supports production of forensics findings and reports.

Relationships and engagement

Relationship management: Identifies the communications and relationship needs of stakeholder groups. Translates communications/stakeholder engagement strategies into specific activities and deliverables. Facilitates open communication and discussion between stakeholders, acting as a single point of contact by developing, maintaining and working to stakeholder engagement strategies and plans. Provides informed feedback to assess and promote understanding. Facilitates business decision-making processes. Captures and disseminates technical and business information.

Experience/Exposure

Autonomy : Works under general direction. Uses discretion in identifying and responding to complex issues and assignments. Receives specific direction, accepts guidance and has work reviewed at agreed milestones. Determines when issues should be escalated to a higher level.

Influence : Interacts with and influences colleagues. Has working level contact with customers, suppliers and partners. May supervise others or make decisions which impact the work assigned to individuals or phases of projects. Understands and collaborates on the analysis of user/customer needs and represents this in their work.

Complexity : Performs a range of work, sometimes complex and non-routine, in a variety of environments. Applies methodical approach to issue definition and resolution.

Knowledge: Has a sound generic, domain and specialist knowledge necessary to perform effectively in the organization typically gained from recognized bodies of knowledge and organizational information. Demonstrates effective application of knowledge. Has an appreciation of the wider business context. Takes action to develop own knowledge.

Business skills: Demonstrates effective communication skills. Plans, schedules and monitors own work (and that of others where applicable) competently within limited deadlines and according to relevant legislation, standards and procedures. Contributes fully to the work of teams. Appreciates how own role relates to other roles and to the business of the employer or client. Demonstrates an analytical and systematic approach to issue resolution. Takes the initiative in identifying and negotiating appropriate personal development opportunities. Understands how own role impacts security and demonstrates routine security practice and knowledge required for own work.

Expectations

There are a number of common expectations that all experts should demonstrate over and above their technical/specialist contribution. These are also important for reinforcing our Deutsche Bank Values and Beliefs:

Acts as role model for individuals aspiring to follow an expert career path by passionately promoting the merits of expert roles and the contribution of their Profession.

Challenges the ‘status quo’ and influences key stakeholders to ensure industry best practice is adhered to within their area of expertise.

Mentor’s individuals across the Bank who wish to follow an expert career path through sharing their experience, expertise and insight.

Acts as training ‘faculty’ on key internal technical/specialist development programmes (NB Annual number of hours/days to be agreed at start of year with Manager in consultation with the Profession Owner).

Designs innovative, sustainable solutions which are congruent with the strategic direction of the Bank. Challenges colleagues to do the same, pushing the boundaries of what is possible to deliver potential for higher levels of organisational performance.

Builds, captures and manages the transfers of knowledge across the Professional community.

Provides Profession Owners with input that shapes the curriculum.

Defines and implements best practices, solutions and standards related to their area of expertise.

Demonstrates thought leadership through seeking out opportunities to shape the agenda with Regulators, Government Departments and Professional bodies.

Cultivates and maintains effective working relationships with stakeholders and clients by articulating the contribution, commercial impact and benefits of expert roles.

Education/Certification

Bachelor of Science degree from an accredited college or university with a concentration in Computer Science or Software Engineering (or equivalent).

How we’ll support you

Training and development to help you excel in your career.

Coaching and support from experts in your team

A culture of continuous learning to aid progression.

A range of flexible benefits that you can tailor to suit your needs.

About us and our teams

https://www.db.com/company/company.htm

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.