Ensure high levels of WLAN stability and analyse the existing network infra, services to Initiate Transformation / Improvement initiatives in the areas of User experience, Security and cost containment
Top Accountabilities
Undertake/Oversee complex network fault investigations at an L3 level in a Wireless LAN environment using information from multiple sources in coordination with the network vendor(/s).
Implement and maintain processes, procedures and associated plans for network infrastructure including administration, usage and disaster recovery
Problem management – Oversee the problem management of P1 incidents & repeat failures. Ensure that root cause is identified & remediations are applied through the change management process
Improvement Initiatives – Drive service improvement / development plans along with network vendors & other internal teams. Actively contribute to service / technology reviews. Generate ideas for enhancing network stability / improving end user experience & drive them through to closure.
Audits – Conduct regular audits on the WLAN infrastructure to ensure all configurations & infrastructure are in compliance with pre-defined network standards. Support other internal / external audits
Change management – Technical review & impact assessment of network changes.
Tools & Automation – Support the organisation’s digital agenda by identifying potential areas for automation & implementing them.
Operational acceptance – Define & implement technical standards / other requirements for onboarding new network infrastructure onto the Diageo network.
Qualifications and Desirable Experience Required
8+ years of experience in Network Operations
Hands on experience in WLAN environment is a must
Ability to handle service restoration for complex faults (Technology & Solution based) in a WLAN environment
Experienced professional who worked on troubleshooting Cisco’s centralized WLAN architecture – primarily LWAPP
Experienced and good understanding of DNA-Assurance
Intermediate level of understanding on Cisco routing & switching platforms & associated troubleshooting
Excellent hands-on troubleshooting and Design of Enterprise WLAN architecture and able to support hierarchical network designs and deployments
Network Operations and Architecture/Engineering: strong understanding of secure network architecture and strong background in performing network operations.
Good understanding & awareness of the usage of network management systems & tools like Wireshark, FTP, Secure CRT
Awareness of network scripting languages such as Python will be an added advantage
SDN awareness is desirable.
Education
Bachelor’s Degree in Computer Science, Electronics and Communications, Information Technology or similar.
CCNP Wireless Certification . CCIE Wireless is preferred
ITIL V3 awareness . Certification is desirable.
Worker Type :
Regular
Primary Location:
Bangalore Karle Town SEZ
Additional Locations :
Job Posting Start Date :
2022-10-06-07:00
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