We are an industry-leading technology company dedicated to helping Global 5000 enterprises achieve digital transformation goals. Using value stream management as its cornerstone, Digital.ai combines innovative technologies in agile planning, application protection, software delivery, and artificial intelligence into a unified Value Stream Platform. Digital.ai makes it possible to connect software development and delivery efforts to strategic business outcomes and create secure digital experiences customer’s trust.
We enable technology driven enterprises to accelerate digital transformation with the AI-powered DevOps Platform. By unifying, securing, and generating predictive insights across the software lifecycle we empower teams to continuously deliver software with greater quality & security, help companies propel innovation to find new market opportunities, and enhance business value by making smarter software investments.
About the Role:
Responsible for managing the day-to-day operations as a part of the Cloud Operations Organization. This includes managing network infrastructure production and development/QA systems in multiple remote locations around the world. The ideal candidate would have previously worked in a 24×7 Production environment and be comfortable administering mission-critical systems. This position is also responsible for installs, upgrades and maintenance of customers for Digita.ai Products Teamforge, Agility, AI-Powered Analytics etc.
Responsibilities:
Be available for on-call support and Shifts
Shift Timings (IST) – 6:30am – 2:30pm & 2:30pm – 10:30pm and emergency weekend support
Responsible for managing the network infrastructure in Data centers and AWS.
Work on tasks/tickets on a daily basis to support IT Operations/Hosted Application
Troubleshoot issues related to IT Infrastructure, Hosted Applications, Cloud
Work on tasks/tickets on a daily basis to support IT Operations/Hosted Networking.
Identify recurring tasks which require automation and automate them.
Responsible for Digital.ai applications support like Installation, Upgrade, Manage Performance
POC/Projects
Requirements:
5+ Years of In-Depth Experience in Networking Administration
Good Experience in AWS Infrastructure/Services
Knowledge in Windows/Linux Operating System
A solid understanding of TCP/IP networking; network performance tuning, troubleshooting, and security.
Ability to solve problems quickly and completely and document your solutions.
Ability to balance multiple competing priorities and still complete tasks on time.
Excellent Communication Skills
Firewall: Fortinet & Palo Alto
Routing and switching: Cisco and arista
Cloud Networking: AWS
DC Enterprise networking experience
Certification – PCNSA, CCNP, AWS (Desired)
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