DigiTop Digital Transformation Consulting Services Pvt Ltd Looking for IT Service Manager at Tiruchchirappalli, Tamil Nadu Full Time

Key Responsibilities

• Conducting Due Diligence
• Validating the proposed solution and highlighting any potential risks
• Single Point of Contact for the IT stream for the given clients. Coordinate with local teams for various streams to successfully transition the IT scope for the given clients.
• Establishing network connectivity between the client data centers, BPO data centers, and the BPO delivery centers
• Ensuring the setup and readiness of the local infrastructure in the BPO delivery centers
• Supporting in Linkage of the client application environments and the necessary application access to the delivery teams
• Providing support with the tools integration
• Design and Implementation of the Voice setup for the given clients
• Implementation of the Support model for the given client that would help the operations
• Providing a stable performance to the delivery / operations teams by identifying and resolving any potential issues and bottlenecks
• Ensure a smooth handover to the business IT partner in the run mode

PERSON SPECIFICATION:

Essential Skills and Experience –

IT Service Delivery, Project Management, Client Management.

Desirable Skills and Experience

PMP or Project Management Certification

Job Type: Full-time

Day range:

Shift:

Ability to commute/relocate:

• Tiruchchirappalli, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How soon you would able to join us?
• How many years of relevant experience you have?

Experience:

• total work: 5 years (Preferred)

Language: