Digival Solutions Looking for Technical Support Trainee at Chennai, Tamil Nadu Full Time

Greetings From Digival Solutions!

We are currently looking for Technical Support Trainee for full time.

Work Location: Chennai Citi Centre, No.10 &11, 5th Floor, Dr Radha Krishnan Salai, Mylapore, Chennai, Tamil Nadu 600004.

Job description

• Research and identify solutions to software and hardware issues.
• Ask customers targeted questions to quickly understand the root of the problem.
• Talk clients through a series of actions, either via phone, email, or chat, until they have solved a technical issue.
• Ensure all issues are properly logged.
• Hands-on experience with Windows/Linux/Mac OS environments.
• Good understanding of computer systems, mobile devices, and other tech products.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.

Skills:

• Be ready to work in challenging works.
• Be ready to learn new and complex technologies.
• Good in communication.
• Analyzing mind and quick decision making.

To know more about us visit our website – https://digi-val.com

Job Types: Full-time, Internship
Contract length: 3 months

Salary: From ₹8,000.00 per month

Benefits:

• Commuter assistance
• Food provided
• Health insurance
• Internet reimbursement
• Provident Fund

Day range:

Shift: