Diligent is the leading governance, risk and compliance (GRC) SaaS company, serving 1 million users from over 25,000 organizations around the world. Our software enables holistic and informed conversations about GRC and ESG to ensure CEOs, CFOs and the board have an integrated view of audit, risk, information security, ethics and compliance from across the organization.
Position Overview:
The Diligent HR team seeks a highly motivated and analytical individual who is eager to enhance his/her HR experience and impact a dynamic, growing global technology organization. Reporting to the Senior Director Total Rewards & HR Systems, this multifaceted role focuses on HR Systems, Reporting & Analytics and improving operational processes while working on programs that truly impact our people and our business.
The Manager, Human Resources Information Systems (HRIS) will provide strategic direction and analysis to oversee the organization’s human resource information systems. This includes system configuration, business process management, report governance and management, data integrity, integrations support and security maintenance. The role will create both short and long-term goals and objectives for system design, operations, processes, data flows, security, reporting, and analytics. This role will also have a high level of collaboration with Information Technology and Human Resources teams to implement improvements in functionality, systems integrations, and training where necessary for an excellent employee experience.
The ideal candidate is not only extremely analytical but possesses a natural curiosity regarding Human Resources processes, procedures and their impact on the business. The role partners with all members of our HR team, interacts with employees and managers at all levels of the organization, and requires operational immersion into the inner workings of an HR department and a detailed understanding of HR processes and procedures. In particular, the role requires an understanding of the partnership between HR and other departments (Finance, Legal, IT) in ensuring the efficiency of our infrastructure and the relationship between human capital and organizational success. This role will be expected to play a key part in M&A integration activities and support the organization as it continues to scale and grow.
Key Responsibilities
Serve as a HRIS partner supporting Total Rewards areas, including Compensation, Benefits, Performance/Goals and Reporting.
Work with the Director, Total Rewards as well as leaders within HR to further develop a strategy to optimize the Oracle (or current HRIS) platform to meet business objectives.
Proactively identifies and recommends opportunities for operational excellence and process improvements to eliminate inefficiencies and drive automation in our technologies and better support business needs.
Collaborate with stakeholders across all functions (HR, Finance, IT, Operations) to maintain and develop processes that will create a best in class HR operations platform and an excellent employee experience.
Lead projects and outsourced development teams; obtain key partner buy-in, develop requirements, build/test, prepare for change management, go-live and conduct post-mortem feedback improvements.
Ensure data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities.
Oversight and responsibility for data integrity audits, reporting findings to appropriate stakeholders.
Be the point person for Oracle business requirements and for prioritization of HCM requirements from the business.
Implement HR Systems enhancements, within our global HR systems portfolio/landscape, and assist in HR technology roadmap development.
Assist with the design, development and support of HR integrations.
Support change management including development of user procedures, reference guides, system training support and other documentation as needed.
Ensures the proper security administration, configuration and system processes are in place and appropriately maintained and that they comply with internal and external audit standards.
Maintain awareness of vendor plans and the potential impact of those plans on current and future HRIS functionality.
Identify key metrics to monitor HRIS utilization, identify trends and drive efficiency and scale.
Manage a team of technology partners included but not limited to: Oracle, JobVite, OrgChartNow and ServiceNow to support business needs and employee experience.
Partner with HR team to systematically support annual processes including performance reviews, goal setting and compensation planning.
Provide support relating to compliance and reporting obligations (i.e. EEO-1, VETS-4212, AAP, 401k NDT, etc.)
Required Experience/Skills
Bachelor’s degree required, preferably in business, computer science and/or human resources
5 years of HR Technology experience, 3+ years SaaS experience preferably Oracle
Working Knowledge and experience with languages such as SQL and automation tools
Strong quantitative and analytical skills, proficiency building reports and using MS Excel
Exceptional attention to detail and data integrity
Proven ability to acquire and apply new technical skills quickly
Demonstrable Project Management skills with the ability to coordinate multiple projects, analyze data and communicate recommendations
Experience within a global organization and ability to interact with and influence various departments and levels of management
Self-motivated and comfortable navigating a dynamic, fluid environment
Strong collaboration and communication skills, customer service oriented
Adheres to strict confidentiality requirements and protection of sensitive HR data
What Diligent Offers You
Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
We care about our people. Diligent offers a flexible work environment, competitive vacation policy and meeting-free days across the company. We care about our team’s health and wellness and even offer a quarterly health club reimbursement!
We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, and Sydney.
Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent’s EEO Policy and EEO is the Law. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
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