Disney Looking for IT Manager at Mumbai, Maharashtra Full Time

Job ID 10022027

Location Mumbai, India

Business Industrial Light & Magic

Date posted Oct. 10, 2022

Flex Type Hybrid

• This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely.

Job Summary:
ILM is opening its Mumbai studio in the fall of 2022. The youngest of all the ILM studios, the India studio leverages the expertise and technological know-how developed over 40 years at Industrial Light & Magic combined with the top artists and technicians in the region. Knowledge and culture flow freely between the company’s five studios and the global team shares tools and workflow allowing for seamless collaboration on all shared projects.

As we grow ILM Mumbai, we are seeking an IT Manager to join as one of the first members of the team and be a part of building the studio and its technology infrastructure.

The IT Manager will oversee the planning, managing and operating of the technical systems resources and infrastructure that make up the Mumbai facility. Key to this role is the presence of infrastructure management, personnel management, planning and budgeting expertise to deliver IT services at a high level of quality and consistency. Critical to the success of this position will be the successful implementation and operation of the ILM IT infrastructure in the new Mumbai building(s).

What You’ll Do

Manage day-to-date technical operations of systems, desktop, high-performance compute and storage, network, support, telecom to meet studio needs.

Successfully manage daily requests and workflow requirements in a high performance production environment.

Foster innovation and systems progression with the specific goal of increasing systems and service delivery while lowering costs.

Serve as the primary liaison between IT and our third party vendors in the region.

Manage project team and feedback for technology build out of new planned facility.

Ensure that Operations continuity and recovery plans are maintained in line with overall IT Service Continuity Plans and Business Continuity Plans.

Look after operations personnel matters, including staff development, training, education, performance reviews, appraisals, disciplinary issues and counseling.

Manage client expectations by providing periodic status updates (written and oral), prioritize, categorize client requests and keep client groups informed of budget and resource issues.

Develop project plans, project budgets and organize project teams. Manage and execute project plans.

Manage technology purchase decision and direction on behalf of client needs.

What We’re Looking For

8+ years of infrastructure, service and operations management experience.

Demonstrated experience managing a data center colocation or transition.

Must have experience with systems development, project management and package/technology selection/implementation methodology.

Strong leadership capabilities in a creative and technology focused organization.

Excellent operational understanding of Microsoft Windows, Linux and UNIX platforms as well as network, system, storage and backup technologies in a high availability environment.

Capabilities sufficient to work on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.

Excellent written communications skills sufficient to write reports and business correspondence in a professional manner.

Ability to verbally present complex concepts and technical information to a non-technical audience in a clear and concise fashion.

Strong interpersonal skills sufficient to conduct business with others in a diplomatic, professional manner.

Ability to manage multiple projects and successfully handle multiple tasks.

Preferred Skills/Technical Competencies: Experience with Cloud infrastructure commissioning, administration and maintenance

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