Brief Job Description:
Facilitate the business’ needs for ongoing technical support and upgrade protection on selected products by ensuring that maintenance, support and upgrade protection renewals are managed/handled/ordered in advance of their expiration from IT Program Office.
Identify savings opportunities for renewals, software licensing, and services. Follow through with vendors and internal contacts to obtain identified savings.
Work with all IT Towers/competencies across architecture, governance, delivery excellence, integration, procurement, etc.
Manage contracts and relationships to maximize value creation and costs for software licensing, maintenance, and service offerings.
Collect information for budgeting, software compliance & inventory, contract summaries, and cost comparisons.
Enter and maintain information in a database format to address budgeting, software compliance & inventory, contracts, and cost. Assist in the development of reporting to address management requirements to obtain information.
Communicate through email, individual interview, group meetings, and presentations to end users, management, developers, and vendors.
Respond to requests from end users, managers, developers, and team members for specific IT Software Asset Management data information.
Work with the CTO to develop and implement multi-year IT strategy for both functional activities and commercial offerings.
Requirements:
Minimum 15+ years of relevant experience.
5 to 7 years’ Experience in ITSM Tools. 8 to 10 years of experience in Architecture & delivery governance.
Expertise in organizing and managing multiple priorities and/or projects by using appropriate methodologies and tools.
Has Excellent Problem Solving Skills. Acting as both a broker and consultant regarding resources, you engage others in problem solving without taking over.
Expert knowledge of Information Technology & Enterprise Architecture
Excellent written and verbal communication skills
Proven researching ability
Experience interpreting licensing terms and conditions
Must be conversant with Cloud Technologies, Open Sources, Service/Event driven Architecture, Development Techniques with Program Management, Governance and problem solving leadership skills.
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