This vacancy is for Privileged Access Management (PAM) Engineer skilled in CyberArk. Design, build and deploy CyberArk integration solutions as required
CyberArk CPM (central policy manager) strong knowledge
Be able to develop connectors to change password dynamically using CPM.
Privileged Access Management
Responsibilities:
Incident/ Escalated Incident Management
Agree with Customer resolution of incidentsProcess improvementAccept transfers /elevationsResolve escalated IncidentsProcess performance management Operations Management
Proactive Monitoring- Capacity & Performance Track service metric dataHandle Request for Change activityHandle preventive maintenance Problem Management
Analyze incident trendsVerify/Control known errors and resolve problem casesCreate and Maintain problem Management Documentation as required (Root causes and corrective actions)Investigate Change Management activitiesIdentify, verify, and elevate New problemsCompletion of major Problem reviews
Change Management
Assess impact, benefits and risk of ChangesManagement & Co-ordination of Change ImplementationCreate and maintain Change Mgt documentation as requiredMonitoring and Reporting on Change ImplementationClosing and Reviewing the Change Requests
Personal skills and qualities:
Identity & Access Management Engineer – Forefront Identity Manager
Job Description
Technical skills:
Security domain knowledgeKnowledge of IT Operations, infrastructure services support (Systems NT, UX, Storage, Backups, DB s or Network management), security incident and security processes Understanding of ITSM/ITIL processes
– Assessing and troubleshooting CyberArk and other PAM solution installations
– Assisting in the daily operations of CyberArk and other PAM solutions
– Execution of daily tasks, support tickets, and provisioning tasks as assigned or routed via the ticketing system
– Applies knowledge, skills and abilities to implement a process or procedure, timely and professionally.
– Responsible for Privileged User account administration of various Windows and UNIX accounts using CyberArk components.
– Integrating various platforms with CyberArk, such as different LDAP providers, Windows servers, UNIX servers, Databases and networking Devices.
– Creating and Managing Safes, Platforms and Owners.
– Central Policy Manager (CPM) policies management or redistribution.
– Perform health check monitoring on all CyberArk severs to ensure consistent availability of the system to end-user.
– Ability to document installation procedures, Standard Operating Procedures (SOP), etc.
– Extensive experience with digital password vaulting solutions
– Experience in Windows programming (.Net, VB Scripting, PowerShell, Administrative scripting) a plus
– CyberArk Platform certification (Defender)
– Basic understanding of high-availability (HA) and failover implementations for network infrastructure and server systems
– Providing an overview of CyberArk and equivalent Privileged Access Management solution capabilities
– Knowledge on CPM and PSM connector customization
– Communicates project status and escalates issues as needed.
– Execution of project tasks during engagement activities
– Works on special projects as assigned.
Education (degree) and professional experience required:
University Degree in Computer Science, Computer Engineering, Electronics/ Electrical Engineering or equivalent
Other requirements:
Fluent in English languageCyberArk Certifications (Defender/Sentry)Preferred Security Certifications (CISSP, CompTIA Security+).
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