Job Responsibilities:
ERP Implementation – Detailed knowledge of the ERP system’s reporting tools and the data the system stores.
New User & Mail Set-up – Email ID Creation, modification, and deletion of user ID’s – setting up Email Auto Reply and Auto forwarding for out of office employees and left employees. Basic troubleshooting for Email – Suspend Email accounts. Documentation of employee asset details, email accounts and groups.
Computer peripherals Support -USB and network Printer configuration. Troubleshooting of Printers. CCTV issues and video recording and retrieving. Software licenses and subscription renewal. Projector and speaker setup. Maintain computer peripheral devices like printers, mouse, monitor, CPU and resolve associated problems. Configure Wireless access on the end points.
Desktop Profile – Troubleshooting desktop / laptop OS issues. Knowledge of Windows 10 and Server 2012R2. Basic knowledge of Linux. Conduct remote troubleshooting of computer problems. Installation of different parts of hardware for Desktop & Laptop.
Maintenance of Network, Wi-Fi, and Internet – Checking network connectivity between network switches and other devices. Documentation of access points along with the IP address, SSID and physical location.
Vendor Management: Resolving product related issues with the vendor wherever required
Desired Candidate:
Job Type: Full-time
Benefits:
Schedule:
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+91 8879475746
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