Salary:
Competitive
Team:
Information Technology
Location:
India – Bangalore Sales Office
About us
Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition is huge – more categories, more locations, and more people.
Our IT team provide modern solutions that help to remove complexity and drive efficiency as our business changes and grows. The way we function is constantly evolving and becoming more digital, with an ever-increasing number of new platforms and tools available.
You will be a member of Dysons CITO-Infra Team and work collaboratively with our global IT teams to deliver value to Dysons’ business in APAC region.
The Role
As an Infrastructure Engineer, you will provide hands on support for day-to-day IT infrastructure operations and ensure good coordination of IT changes without impacting business processes. You will also assist your manager in vendor and partner relationship management. You will participate in the assessment of external and internal technology capabilities with a focus on suitability for integration with the existing IT operations environment. You will also be involved in planning and management of the budget (capex & opex), the utilization of resources, identifying gaps in methodologies to provide continuous improvement.
Location: This role will be based in Bangalore – India with occasional travel to sites within the region.
Your Profile
You should possess at least a bachelor’s degree in Computer Science / Information Systems/ Engineering and have minimum 5 to 8 years of experience in IT infrastructure space. You will need to have good knowledge and hands on experience in network, server, IT support / IT Operations, infrastructure security, good project management and vendor management skills. VMware and Cloud experience is required for the role. You will need to be able to work with stakeholders across all levels, have excellent communication skills, be hands on and able to work in a fast-paced environment.
Your Responsibilities
As an Infrastructure Engineer your key responsibilities will include:
Performing daily infrastructure checks and resolving day-to-day operational issues.
Resolving infrastructure alerts, incidents and requests to SLA.
Ownership of hardware and software patching.
Providing 2nd/3rd / 4th line support of Physical/Virtual Windows Servers and HPE/Dell/Cisco datacentre equipment.
Delivering local infrastructure projects: builds, installations and configuration to best practice.
Monitoring and improving infrastructure performance, maintaining uptime levels.
Working with partners and security teams to ensure services are secure and compliant.
Assessing technical change which impacts IT Infrastructure Services and minimise risks
Participating in DR reviews, tests and performance testing.
Assisting with capacity planning reports and reviews of global infrastructure landscape.
Physical lifting and shifting of hardware.
Essential Requirements:
Third line fault repair and vendor escalations
Microsoft Windows 2008/2012/2016/2019: (Bare Metal Builds / Recovery, Windows Clustering, DNS/DHCP, Active Directory)
Microsoft key products (Hyper-V, DFSR)
VMware: (VSphere, Horizon, Installation, configuration, maintenance, support, recovery)
Hardware experience, including configuration of HP Servers and blades
SAN/NAS (HP 3PAR and Nimble and Pure Storage)
Experience working in a platform operations team
Understanding of networking technologies (Cisco, F5, TCP/IP, LAN Addressing, Public IP routing, WAN and replication technologies)
Cloud (AWS, Azure, GCP)
Desirable:
ITIL v3 Foundation qualified
MCSE qualified
VCP qualified
GCP/AWS certified
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
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