Eaton Looking for Manager IT – Infrastructure Portfolio Operations at Pune, Maharashtra Full Time

The primary purpose of this role is to lead & evolve Infrastructure Services Portfolio Operations. The role will be responsible for Portfolio, Product & Strategy enabling Infrastructure Services vision, ensuring focus on outcomes, by executing delivery portfolio. A key component of this role is to define and enable the operational and cultural components to successfully transform the Infrastructure Services to an agile, product centric organization. To accomplish this, the position is expected to have deep knowledge in the Project, Program and Portfolio Management, Project Governance, Product Centricity and Project Delivery methodologies including agile, waterfall methodologies & DevOps.

The role will provide oversight, governance across the Infrastructure services portfolio (Cloud, Data Center, Edge, End User, Service Management, Automation, M&A, Divestures) ensuring success, acceleration of product delivery, leveraging project methodologies, as appropriate, with an agile, value based & customer centric mindset being the foundation of why, what and how we execute, keeping Cyber security actions as a priority.

The Porfolio Operations Lead has responsibility for raising the bar, coaching , partnering with Product/Value owners within Infrastructure to define how to deliver outcomes efficiently, how to leverage internal resources and managed service providers, how to structure, execute portfolio of work and successfully deliver valued outcomes.

The role will provide an executive customer escalation point on critical projects, and drive strategic direction and integration activities, as a trusted advisor to the leadership team, collaborating with engaging with stakeholders (Requesters, Customers, Business Relationship Managers, Senior Management, Vendors) to enable customer success while also serving as a system of control to the business.

The lead with be responsible to provide active leadership across all aspects of delivery, capacity planning, resource allocation, risk management, budget management, continuous improvement, overall governance around the total investment for projects in support of business initiatives, including portfolio management and delivering against business objectives, defining, reporting on overall metrics, demonstrating progress in executing our strategy ultimately successfully delivering our portfolio and vision.

People & Culture

• Support Eaton IT’s shift to an agile, product centric organization by transitioning the current Inf Services portfolio operations to agile. This includes defining and developing the organization and associated roles, and sourcing strategies develop a high-performing approach/team that can deliver the agreed-upon goals and objectives.
• Become a recognized leader across the entire Eaton IT organization by evangelizing the benefits of an agile, product centric delivery model. This includes influencing, educating, and building consensus with other Value Streams about how an Infrastructure can help achieve the strategic plan.

Delivery

• Collaborate across broad group of internal Eaton stakeholders, consumers of services in addition to Manage Service providers, to implement execute across IT portfolio and make recommendations that address common challenges across Enterprise portfolio, focus delivery to projects that generate the highest value to the Eaton organization.
• Ensure customer satisfaction through accountability of roles and responsibilities across and within projects, driving project execution excellence, reviewing customer feedback and participating in customer meetings.
• Ensure successful delivery by staffing, governing, and delivering these projects utilizing the appropriate delivery methodology (Agile, Waterfall, Hybrid) based on project criteria. Drive and improve delivery, execution across portfolio. Improve use of Agile for project Management, Hybrid Agile (wave, sprint) approach.
• Provide strategy, direction of Infrastructure services portfolio, provide infrastructure strategy for large-scale programs, projects.
• Develop communication strategies and lead communications with senior executives and key stakeholders globally. Provide a single point of contact to deliver advice, guidance, and the rapid response for issue management and escalation – be relentless in desire to execute, deliver and mitigate challenges, risk.

Continuous Improvement

• Drive and manage the continuous improvement activities for the global Infrastructure by creating or enhancing standard departmental policies, playbooks, tools, templates and processes for project delivery. Help identify improvement activities, engage the IT and business organization to ensure continual feedback.
• Improve the overall agile maturity across the organization by helping senior IT and business leaders to understand, define and deploy global agile strategies, and then work with all levels of the organization to affect positive, sustainable change.
• Instill a learning culture within the team to continuously inspect and adapt methodology and efficiency and improve team capability. Collaborate across Infrastructure and IT leadership team to create and maintain the right mind-set and culture to instill continuous improvement.
• Evolve and continually improve the interdependencies between business models and operating practices, integrating waterfall, iterative, and agile delivery models into one, cohesive delivery strategy to best meet the evolving business needs.
• Provide thought leadership and insight regarding I&O industry trends, their applicability to PMO, Infrastructure services and drive improvements into the organization. Establish and promote industry-recognised, best-in-class EPMO and project management standards across your team and the delivery organisation.

Operational & Metrics

• Track and communicate key organizational metrics, including project, programs. Financial and people development metrics.
• Ensure program, project and profit plans, budgets and forecasts are appropriate, accurate and commitments are delivered.
• Partner across stakeholder group to ensure alignment with overall IT Strategy, communications, reporting, risk management, forecasting.
• Manage finance for Program & Project Delivery, drive efficiency in cost/budget management.
• Establish measurable KPIs to enable executive status reporting, implementing, maintaining and continuously improving programme/project/product management capabilities and reporting to support business goals. Evaluate metrics and provide monthly reviews to senior leadership team and customers.

Qualifications

Qualifications:
At least 12 years of large IT project delivery, ideal Infrastructure delivery of Merges, Acquistions, Divestitures.

Requires 10+ years IT management experience, preferably managing virtually in a global environment,

Extensive experience leading remote project teams with cross-cultural and multi-continent internal and external project resources

Advanced understanding of the business or functional Strategic Plan and process.

Advanced to SME understanding of Eatons/prior Company Infrastructure and M&A approaches.

Advanced to SME understanding of integration and impact points of involved systems globally for a division or function.

Proven experiencing of exhibiting a digital mindset through fostering agility and innovation.

Proven experience in working and influencing VP and SVPs in IT and business functions.

Strong project management background, including knowledge in PMI and Scrum methodologies and product centricity. PMP, PRINCE2, Agile Project Management, SCRUM, Kanban, DevOps, certification strongly preferred. Digital toolset experience ideally ServiceNow, Power BI, Jira, Confluence, etc.

Technical knowledge:

• Strong project management background including knowledge of various project life cycles SCRUM, Waterfall and hybrid
• Proven experience developing and managing complex financial budgets
• Vendor management (RFP, contract negotiations, licenses, risk management)
• Outstanding problem-solving abilities and a continous improvement mindset
• Strategic thinking
• Executive presence and communication skills
• Relationship building and influence
• Organizational change management skills
• People development and ability to drive high employee engagement
• Self-motivated, Self-directed, problem solver who can assess and develop strategies for anticipating and achieving customer needs
• Ability to motivate and mobilize teams, to operate with speed and flexibility, navigate the turns, and display a global perspective with cultural awareness.

Soft skills:

• Must have had experience working with various functions and operations.
• Must have had experience managing in a global environment.
• Must have extremely strong verbal and written communication skills
• Must have high Interpersonal and Political Savvy.
• Must possess a talent development mindset.
• Must possess a Continuous Improvement mindset.
• Must possess ability to effectively manage vendor resources and team members in other countries
• Requires good networking capability and a proven ability to work with senior executives

What you will get from us

Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees.

We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.

We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Job: Information Technology

Region: Asia Pacific

Organization: Corporate Sector

Job Level: Manager

Schedule: Full-time

Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Hybrid

Does this position offer relocation?: Relocation from within hiring country only

Travel: Yes, 10 % of the Time