Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join eBay – a company you can be proud to be a part of.About the team:Core Technology (CT) is a global team responsible for the end-to-end eBay technology platform. This platform runs our entire infrastructure and all the services that come together to form ebay.com.ResponsibilitiesMaintain and manage the BMC Helix ITSM Configuration Management Database (CMDB).Create and maintain CMDB runbooks and documentation to facilitate effective Application and Asset Lifecycle Management.Develop and manage integrations, reconciliation and precedence configurations for all CMDB data sources.Conduct configuration identification activities in identifying hardware, software and documentation CI’s.Build reports and dashboards for analyzing and maintaining CMDB data quality.Partner with IT Operations teams to update and maintain the Asset Product Catalog.Develop workflow and other mechanisms to drive CMDB and Asset Management processes to improve or maintain data quality and completeness.Other CM duties that may arise during normal business.Requirements:3+ years of experience managing or administering a BMC Helix ITSM (Remedy) CMDB.Demonstrable understanding of ITIL lifecycle processes.Experience implementing CMDB standards and methodologies.Capability to work independently.Business/Data analysis experience is preferred.Benefits:Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs.
Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here:https://www.ebayinc.com/company/diversity-inclusion/#LI-DW1eBay Inc.
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.
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