Location: Bangalore (Remote until offices reopen after COVID)
Compensation: Basic Salary + Guaranteed Annual Bonus + Stock options
About Eltropy (www.eltropy.com) – Eltropy is one of the fastest growing boot strapped Bay
Area SaaS companies with more than 500 + financial institution customers in the US and
Japan. On track to reach 1,000 customers in 3 years and IPO soon after. Do you want to
ride this rocket ship? Eltropy Values: No fear – tell the truth. Transparency. Result oriented.
Nothing is impossible. Customer first.
● Work experience:
○ 6+ years experience as IT Administrator (Mac & Windows OS)
○ Experience in managing and leading the team
● Functional Responsibilities:
○ Maintain, repair and upgrade the operating system including hardware and
software
○ Mac & Windows OS installation and troubleshooting
○ IT Asset and devices inventory management
○ Managing and maintaining software licensing and upgrades
○ MDM solution installations on Windows and Mac machines for onboarding
○ Mobile device configuration for onboarding
○ End of life tracking of software’s and upgrade management
○ Access control management for software’s
○ Endpoint Security, Firewall & Security devices management
○ Monitor the performance of existing computer systems including connectivity
issues
○ Maintain accurate documentations for system installations, configurations,
upgrades and disaster recovery activities.
○ Install and implement effective security systems
○ Perform data backup and recovery processes
○ Manage the service desk tickets queue by assigning to the right people on daily
basis
○ Build an internal wiki with technical documentation, manuals and IT policies
○ Run reports on system performance for team and wider organisation
○ Risk mitigation planning
○ IT Team management, hiring, mentoring and coaching and performance
evaluation etc.
Must have skills:
● Excellent communication skills
● Ability to coordinate between teams in India and the US
● Good in record keeping for assets, software requests
● Monitor and detect the problems in end point solutions and resolve the issues
● Familiarity with various operating systems and platforms
● Resourcefulness and problem-solving aptitude
Academic qualification
● Bachelor’s Degree in Engineering or equivalent
● Networking and IT training Certifications
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