Roles and Responsibilities:
Formulate and own the implementation plan of identified strategies.
Create and maintain a benchmark of vital metrics, capacity planning, incident management, and IT infra uptime.
Assist internal stakeholders to build the required capabilities for growth and innovation to sustain high performance.
Own initiatives/ experiments towards ensuring seamless system installations, upgrade implementation plans, and tasks.
Final level for incident escalations; owns the RCA, correction, corrective action, and preventive action.
Articulate, collaborate and build consensus on the solution path with stakeholders on key challenges faced by the organization.
Effectively manage team members in line with company culture and values, providing effective, valuable feedback timely & consistently.
Build virtualized environments, manage SAN/NAS solutions, and manage new product evaluations and implementations.
Deep understanding of IT Infrastructure, VPNs, DHCP, DNS, Backup, Storage, SSO, WSUS, O365, PowerShell Scripting, GPO, Data Encryption
A reasonable understanding of Networks, Security, Firewalls, AWS, Azure, and ERP
Handled ISO 27001, ISO 20001 & various other compliances.
Own documentation of various processes and procedures, solution implementations, and keep a version control
Key Skills and qualifications
Bachelor of Engineering/computer science or equivalent from a recognized University
ITIL Certified/Trained
Microsoft/Cloud Computing Certified/Trained
8 – 10 years of experience in IT Infra
Experience in Windows / MAC operating systems.
Working knowledge and previous experience supporting the following: Windows: Active Directory, DNS, Radius Authentication, DHCP
Microsoft Certified
Deep knowledge of Server computing, network concepts
Understanding of G-Auth, SAML, Oauth
Aware of standard and best practices and integration of all tools.
Analytical and problem-resolution skills.
The ability to interact efficiently with peers and customers is required.
Ability to multitask effectively.
Awareness of ISO 27001
Hands-on experience setting AWS/Azure/GCP infra
Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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