enVista, LLC India Looking for Sr Systems Administrator, Networking at Hyderabad, Telangana Full Time

enVista supports our clients’ IT operations with customer obsessed Managed Services, Public and Private Cloud solutions, Disaster Recovery, Cyber Security Services and more. We are hiring a Level 2 – Sr. Systems Administrator to join our Networking technical tower within the Managed Services Operations team. The primary focus for this role is to monitor and respond to incidents and service requests within enterprise networking environments. Successful candidates will need a deep technical knowledge over a variety of technologies and passion for the customer’s success.

What you will do:
Install, configure, upgrade, maintain and support enterprise network infrastructure.

Identify, diagnose, and resolve support issues related to network infrastructure

Provide remote support and resolution via phone and or remote-control screen sharing software, or onsite working directly with internal and customer equipment.

Produce, maintain, and update technical documentation.

Monitor performance of managed network infrastructure

Optimizing and evaluating systems regularly

Complete and update support tickets.

Ensuring that the highest quality of service is provided to promote superior customer satisfaction.

Bear high levels of responsibility: making decisions, being accountable.

Maintain technical documentation, manuals and IT policies.

What you will bring:
Bachelor’s degree in an I.T. related field is preferred.

5+ years of total combined experience (Required)

3+ years of work experience with enterprise switching, routing, firewalls, load balancers, wireless controllers, and access points

3+ Experience with and the ability to implement and support enterprise networking concepts (VLANs, L3 Routing, DHCP, DNS, NAT, IPsec VPN, SSL VPN, ACLs, VRRP, VPC, FEX, VMware vDS, ACI, SDWAN, ExpressRoute/DirectConnect, Virtual Network Peering in Private and Public Clouds)

3+ years of work experience with VMWare (Required) and Hyper-V (Desired) design, implementation, and administration

Experience in providing onsite or remote support for hardware troubleshooting. Proven diagnostic and troubleshooting skills with direct focus on the source of problems to solve the problem quickly and effectively (Required)

Experience with VMware networking concepts (Required)

Experience with SAN protocols FCoE / iSCSI (Desired)

Azure and/or AWS Cloud Migrations and Management (Desired)

Experience with a support ticketing system

Excellent communication skills both verbal and written.

Excellent customer service skills

Show flexibility under changing conditions.

Excellent time management

Able to work both independently as well as within a team.

Up to 20% Ability to travel.

Participation in a 24×7 on-call rotation

Preferred Certifications

Cisco CCNA

Cisco CCNP Data Center