EPAM Systems Looking for Salesforce – Marketing Cloud Solution Architect (SFMC) at India Full Time

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

EPAM’s global multi-disciplinary teams serve 61,600 employees and customers in more than 45 countries across five continents.

As a recognized leader, EPAM is listed among the top 15 companies in Information Technology Services on the Fortune 1000 and ranked as the top IT services company on Fortune’s 100 Fastest-Growing Companies list for the last three consecutive years.

EPAM is also listed among Ad Age’s top 25 World’s Largest Agency Companies and in 2020, Consulting Magazine named EPAM Continuum a top 20 Fastest-Growing.

Responsibilities

Lead inter-team meetings on the technical and business challenges related to our Marketing Operations initiatives

Manage relationships with oncoming stakeholders, particularly during projects that are M&A focused

Understand and map Business Processes & Challenges into our technical product suite, ensuring scalable, secure, comprehensive solution designs

Design and then work with Technical Architects (TA) and QA (Quality Assurance) to implement and test solutions to our operational needs and challenges

Create, manage, and present an actionable BRD / FSD (Blueprint) that aligns to the as-is Salesforce Marketing Cloud solution, and overall system / integration environments at Salesforce

Identify project issues / risks and present alternatives to alleviate or resolve

Present high-level overviews of the Salesforce Marketing Cloud architecture and integration capabilities

Design and understand the Architecture of SFMC and connected existing middle ware and external systems

Document solutions and engineering flowcharts with great attention to detail

Serve as Subject Matter Expert in one or more areas of our Business & Technical process

Approach every problem & scope item as an opportunity to broaden your expertise and skill set, ensuring that new developments, product changes, technical advancements are understood, and available to inform architecture delivery

Ensure all data, user access and communications are GDPR / CAN-SPAM act compliant

Requirements

Excellent strategic & technical thinking. Highly organized and detail oriented

Excellent written, verbal, and visual communication skills, able to present complex concepts effectively at both the tactical and strategic / executive levels

Highly efficient team player, with the ability to also work independently in a fast-paced, fluid environment

M&A focused Stakeholder management

Data / process migration from other marketing tools (Eloqua, Marketo, etc.) into Salesforce Marketing Cloud

Gap Analysis

Marketing Cloud development with AMPscript, SQL, REST / SOAP based API, and database / SFTP connectors

Comfort working in and with a highly distributed team and organization

Comfortable owning a project through to delivery

Experience with priority management

Expert knowledge in Marketing Cloud advanced / complex implementations, with 4+ years direct experience in the platform

Proven record of accomplishment of working with multi-stakeholder teams, specifically IT, M&A, Infrastructure / Security, Sales / Business Operations

Familiarity with Network Protocols and Services (DNS, HTTP, HTTPS), APIs (SMC, CRM, SOAP/REST), object oriented programming and design with .NET, Java, and / or PHP is preferred

Familiarity with systems integrations such as CRM, Heroku, Content Management, POS / Commerce, or Web Analytics

Focus – Solution architecture / design experience within SaaS, CRM, MAP (Marketing Automation Platform) is strongly preferred, specifically projects within the Salesforce Marketing Cloud

Certifications – Marketing Cloud certifications strongly preferred (Marketing Cloud Email Specialist, Marketing Cloud Consultant). Similar certifications against other MAPs a plus (Pardot, Eloqua)

Technology – Marketing Cloud focus in Automation Studio, Journey Builder, Interaction Studio necessary. Related experience with CRM (Salesforce / Sales Cloud) Integration tools (JBINT, Data Stream, MCConnector) a plus

Education – We prefer a Bachelor’s degree in business or computer science or relevant experience

Adaptability – Expect most of your efforts to be scrappy as we scale and evolve our team

Nice to have

Experience in Datorama, Interaction Studio, GA360 Integration, Ad Studio, and Tableau

Technologies

Salesforce Marketing Cloud

SFMC

Salesforce

REST API

AMP Script

SQL

We offer

Opportunity to work on technical challenges that may impact across geographies

Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications

Opportunity to share your ideas on international platforms

Sponsored Tech Talks & Hackathons

Unlimited access to LinkedIn learning solutions

Possibility to relocate to any EPAM office for short and long-term projects

Focused individual development

Benefit package: Health benefits, Retirement benefits, Paid time off, Flexible benefits

Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)

Apply