Epiq Systems, Inc. Looking for Solution Architect – CRM Dynamics at Hyderabad, Telangana Full Time

It’s fun to work at a company where people truly believe in what they are doing!

Job Description:
No. of positions – 1

Type – Fulltime (Experience 12+ Years)

Travel required – Not Known

Team – MassTort

Shift time – Swing Shift (2 PM to 11 PM)

Location – Hyderabad

Qualification Requirements:
B-Tech, MCA

Position Summary

This position entails the Solution Architect responsible for the successful design, implementation, deployment, and adoption of an overall solution. Ensures that the solution meets the customer’s needs now and in the future. Experienced Dynamics 365 and PowerApps Architect – Financials to lead our clients’ Dynamics 365 / PowerApps projects. Proven ability to organize workload and priorities and complete tasks on time and work effectively in a team environment.

Responsibilities:
Lead or participate in gathering requirements, understanding needs, Defining and estimating projects.

Transformation of business needs into functional and technical requirements.

Definition of implementation, solution design, and data integration strategies.

Development of Power Platform solutions that will fit with the hosting architecture.

Selection of Third-Party Components.

Documenting and schematizing solutions, infrastructure, and functional processes.

Guarantee the technological solution.

Technology watch.

Support to the sales team: estimates, drafting of quotations/proposals, response to calls for tender, design of proof of concept, demonstration.

Implementation team support: analysis, configuration, integration, integration, development, training, testing, project management, and change management.

All other related tasks.

Job Qualifications and Requirements:
Create business solutions by applying your knowledge to solve problems in complicated industries.

12 years of Microsoft Dynamics 365 Customer Engagement (CRM) implementation experience (including guiding the design, configuration, and testing of core Dynamics 365 CRM modules, and hands-on configuration of the Dynamics 365 CRM application) and 3 full lifecycle Dynamics 365 CRM implementations experience are key to this role.

Responsible for consulting on Dynamics 365 CRM engagements including developing the Solution Blueprint of Dynamics 365 CRM, implementation, upgrade, and/or extension of existing applications.

Effective client-facing interpersonal skills; comfortable and effective acting as a liaison between multiple technology groups and representing groups in large-scale meetings.

Ability to quickly develop and maintain a high level of knowledge on CRM products and remain an expert on current product capabilities. Strong initiative, customer-service orientation, and commitment to insuring timely, quality solutions to customer issues.

Ability to recognize billable opportunities and secure other remote or custom development work Demonstrates excellent written and verbal communication skills.

Assists the functional resources/business analysts with requirements gathering and provides design guidance for mid to large-sized Dynamics 365 (CRM) projects.

Facilitates discussions with business and technical stakeholders to extract critical business requirements and present a technical vision and solutions in the form of software products, customizations, and integrations to meet those needs within Dynamics 365 (CRM).

Deep knowledge of Dynamics CRM, Customer Engagement, PowerApps, USD, Interactive Service Hub, Field Service, and Portals. Strong understanding of when to use native features and when it is appropriate to use custom development.

Required Technical and Professional Expertise

Minimum 12+ years of implementation experience on Microsoft Dynamics 365, or other enterprise-level ERP systems.

Experience implementing large-scale ERP projects is a definite asset.

Experienced and strong working knowledge across key finance modules.

Experienced and strong working knowledge in Power Platform (Portals, Canvas Apps, Model Driven apps).

Experience with the following technologies:
C#. Net Framework, JavaScript, SQL, HTML, Azure, ALM, CI/CD

SharePoint, Office 365, Power BI, Power Apps, Power Automate, Power Portals, Virtual Agents, etc.

Work Environment

Work is fast-paced and performed in an office environment with extensive contact with clients and employees. The industry we serve demands the highest level of confidentiality and professionalism in safeguarding client and project information. Highly effective Class Action & Claims Solutions and Corporate Services associates thrive on being in an environment that rewards the following critical success factors:

1. Adaptability: Appropriately reacting to changing situations without a loss of effectiveness and enthusiasm for strategic initiatives and corporate goals.

2. Analysis: Identifying problems and causes or analysing how processes and procedures could be improved, collecting relevant information and identifying possible solutions.

3. Attention to Detail: Appropriately completing all the individual tasks accurately or according to workflow/process guidelines with an emphasis on reaching or exceeding quality standards.

4. Creativity: Being inventive, imaginative, and innovative.

5. Development of Others: Providing the means for others to grow and develop personally and professionally within and across departments.

6. Energy: Maintaining a fast, active pace in the normal course of a day.

7. Flexibility: Going into situations without preconceived notions with a willingness to assess various options in order to determine a course of action.

8. Integrity: Strict adherence to job-related standards, values, or norms.

9. Learning Ability: Understanding and applying new information.

10. Listening. Hearing and comprehending verbal messages and confirming back what you hear.

11. Team Player: Functioning as an active member of a group while maintaining focus on your individual contributions and responsibilities.

12. Verbal & Written Communication: Effective oral, written, and nonverbal expression without preparation.

#LI-Hybrid

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.