Support to IT Hardware & Software and other IT Hardware of the Location
Key Role & Responsibilities
– Manage IT Assets inventory & Tag IT Assets.
– Hands on Experience IT Help-desk Management tool.
– Manage day to day request of ID creation & modifications in Central Active Directory Server.
– Knowledge of end user backup Solution.
– Installation & troubleshooting of computers Hardware & Software Issues.
– Ensure Patch Management on Computers.
– Support to Video Conferencing, Projector & Display Devices.
– L1 Support to Server & Network Devices.
– Identify and resolve software and system abnormality and hardware malfunctions
– Ensure IT compliance as per IT Policy & Guidelines
– Execute and assist in installation of IT infrastructure and set up across current and new projects
– Maintain tracker of day to day IT Activities.
– Vendor Management for hardware, software & faulty parts etc.Vendors/Suppliers
To ensure the availability of all IT Hardware & Software, VCon/Projectors and other Devices
Need based
IT Executive / IT In Charge
Ensuring IM / SR / IMAC with in SLA
Daily
All Functions
To provide IT support related to their issues
Need based
Coordination with Other location IT Team members /SME’s
Coordination for issues resolution
Need based
Job specification
Experience
3-5 Years
Qualification
Diploma/B.E/B.Tech/BCA/MCA/B.Sc IT/M. Sc IT in IT or computer science or equivalent
Certifications/Training’s
ITIL , Hardware and Computer Networking Certification is preferred
Competencies
Behavioral
Team Player, Good verbal and written communication
Functional
Hands on Help desk Management tool, Support to VCon and Projector Devices
Job Types: Contractual / Temporary, Full-time
Salary: ₹8,296.38 – ₹35,105.32 per month
Benefits:
Schedule:
Supplemental Pay:
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