Job Information
Job Title / Role
Desktop Support Engineer
Reporting To
Team Lead
Work Location
Chandigarh, India/ Pune, India
Functional Area
IT Software – Application Programming, Maintenance
About Us
Stonewain Systems Inc. is a market leading provider of powerful software and solutions for the securities finance industry. Our growing customer base, comprised of the leading names in the industry is a testament to our commitment to preserving years of domain know ledge, integrating emerging needs and adopting the latest technologies in the field of securities finance. Our proven product platform, reliable services and innovative solutions are creating a new benchmark for the evolving face of securities finance industry.
In August 2021, Stonewain joined the EquiLend group, a global financial technology company offering trading, post- trade, market data, regulatory and clearing services for the securities lending, collateral and swaps industries and backed by industry giants including; JP Morgan, Goldman Sachs, Morgan Stanley, Blackrock, BAML, Credit Suisse, Northern Trust, State Street, NBC & UBS. This partnership is aimed at delivering upon the unprecedented demand and need in the securities finance industry for swift modernization, greater automation, increased efficiencies and lower costs.
Position Summary
DSE will be responsible for below listed points:
Troubleshoot technology issues.
Install and maintain equipment and software.
Ask questions to pinpoint the problem.
Perform remote troubleshooting.
Help new employees set up their workstations.
Maintain and upgrade equipment as needed.
Key Responsibilities
Administration tasks include but are not limited to:
Active Directory: WDS, WSUS, DNS, DHCP, GPO, Office 365
File Share Management/SFTP client configuration.
Installation, Configuration, and support of Windows 2008 & 2012 & 2016 Servers, Windows 10, Windows 11.
Configuring and managing the network appliances like Printers & Wireless routers etc.
Anti-virus management.
Backup and Restore management on Linux/Windows servers.
Preparing weekly/monthly work status reports and updating technology-specific documents.
Proxy Server (Squid server) Management.
Documentation of all records related to user creation in FTP and mail server.
Linux/Windows Server and server logs monitoring.
Basic Knowledge of Linux.
Local LAN network management.
Basic knowledge on Network Devices (Switch, Router, Firewall ).
VLAN visualization and concepts.
Asset management.
Knowledge of Remote Administration Tools (Team Viewer or similar).
Good communication skills.
Person Specifications
Required:
B-Tech / B.E. IT/B.Sc./MCA from an accredited university
Active Directory: WDS, WSUS, DNS, DHCP, GPO, Office 365
Anti-virus management.
Installation, Configuration, and support of Windows 2008 & 2012 & 2016 Servers, Windows 10.
Local LAN network management.
Background in IT.
Strong communication skills.
Problem-solving skills.
Ability to multitask.
Installation, Configuration, and support of Windows 2008 & 2012 & 2016 Servers, Windows 10, Windows 11.
Local LAN network management.
Basic knowledge on Network Devices (Switch, Router, Firewall).
Asset management.
Knowledge of Remote Administration Tools (Team Viewer or similar).
Basics knowledge of Active Directory.
Strong communication skills.
Bit Locker.
Desirable:
VLAN & virtualization concepts.
Linux OS.
Power shell script.
Automation
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