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About Organization:
EQ is a leading international provider of shareholder, pension, remediation, and credit technology. With over 5,000 employees across UK, US, India, and Poland, it supports 37 Million people in 120 countries. EQ’s purpose is to care for every customer and simplify every transaction, delivered with less of an impact on the environment.
EQ’ vision is to be the leading global share registrar, offering complementary services to its client base.
Equiniti is a company that has been built with strong values at the very core of our offering. Dealing with some of the most successful companies and government agencies, excellence, integrity, professionalism, partnership, commercial and innovation are therefore at the heart of everything we do.
Looking for a challenge, join our End User Computing (EUC) team.
Take ownership and accountability of the company’s internal IT systems.
EQ are embarking on a dynamic transformation plan – deploying a new Global desktop and a migration to Windows 10 and Microsoft Office 365.
The successful candidate will be required to perform assigned tasks of increasing complexity in the installation, maintenance, and administration of software/hardware having department-wide impact for systems, database, or network for (LAN/WAN/Enterprise) system support.
Responsibilities include but not limited to:
Support existing infrastructure and troubleshooting
Resolve alerts and perform remediation.
Manage problem or escalated tickets and tasks.
Proactive monitoring of Citrix FARMS and VMWare utilization.
Responsible for daily reports to management B.O.D. and E.O.D.
Responsible for Certificates and Patching and Citrix upgrades.
Understanding multi domain infrastructure on Citrix.
Provisioning server VDA upgrades and rollouts in multi-site environment.
Create new machine catalogues and distribution groups.
Manage licences / Application Packaging and deployments
Expert knowledge of Microsoft AD, GPO domain level
Citrix Virtual Apps and Desktops Infrastructure and application operations Support for the
Hedge360 Environment:
Responsible for documenting the standard operating procedures for the environment
Monitoring usage including access, load and usability issues
Analyse and provide innovative system engineering Act as a go to person for management,
project managers and platform support engineers
Develop an implementation plan for all related activities, including contingency plans
In-depth knowledge of FSLogix, AppSense and Citrix policies.
Qualifications:
5+ years’ experience working with Citrix and network technologies.
2+ years’ experience working on VMWare
At least 2 years’ experience in Knowledge on Citrix XenApp/XenDesktop7.15, Citrix 1912 LTSR, Citrix Provisioning Server, MCS, Studio, Licence Server with RDS, StoreFront, Director Citrix Workspace App, GPO / Citrix Policies, and Monitoring / alerting experience
At least 2 years’ experience in System Administration experience on MS Windows 2016/2019 platforms
Familiarity with advanced reporting tools such as Crystal Reports, SQL, light WEB development a plus.
Ability to communicate verbally and written clearly.
Familiarity with ADC NetScaler and ADM/MAS a plus.
Good troubleshooting with Citrix director.
Citrix FAS and experience with eG Innovations Monitoring is a Plus.
EQ India Benefits
Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer:
31 days + 8 bank holidays (UK)
Comprehensive Medical & Life Assurance cover
Maternity leave of 6 months full pay, 10days paid paternity leave
Long Term Incentive Plan (LTIP) for all colleagues
Accidental & Life cover 3 times of concerned CTC
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.
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