Solution Architect will be responsible for performing the planning, design, development, testing and operations support of Work force management applications. This position is applicable for supporting the migrations and life cycle development of WFM products (Salesforce and IFS- FSM+PSO).
We believe in trust – we trust each other to do the right things.
We believe in taking decisions as close to the product and technical expertise as possible.
We believe in creativity – trying new things and learning from our mistakes.
We believe in sharing our insights and helping one another to build an even better user plane.
We truly believe in happiness, we enjoy and feel passionate about what we do and value each other’s technical competence deeply.
What you will do
Interact with customer and understand the AS-IS business process. Analyze the gaps and provide the solution for the TO-BE process to be followed in WFM-IFS (FSM + PSO).
Owning the Configuration and the Data Migration teams for IFS FSM implementations
Understand the data model of legacy WFM Click Software and develop data extraction and transformation logic
Master Data Migration to IFS FSM using Import/ Export utility
Multiple iterations of running mock cutovers and end to end testing of migrated WOs in IFS FSM
Cut-over planning and single handedly leading and executing the migration during cut-over
You will bring
Working experience on multiple import maps for Bulk WO Cancellation, Calendar Exception creation for Field Engineers etc.
Working experience on Business Rules, Client Scripts and Screen customization using UI Designer
Working experience on FSM Lobby Configuration
Working experience on PSO Data Configuration
Working experience on FSM integrations with external tools via different APIs and methodologies
Key Qualification:
Education: B.E/B.Tech (E&C)
Experience: 11+ Years of experience for Solution Architect.
SQL, PL/SQL /MS Office
FSM Configurations: Business Rules, Client Scripts, Metadata, UI Customization, Message Translation
Why Join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What Happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that’s why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to [email protected]
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