eSSL Security Looking for at Patna, Bihar Full Time

Department : Technical Type: Field Work Work Location : Patna , Bihar Positions : 5 Minimum Experience : Fresher Minimum Education : Diploma Gender : Male

• Taking ownership of customer issues reported and seeing problems through to resolution
• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal team
• Research and identify solutions to software and hardware issues
• Diagnose and troubleshoot technical issues, including account setup and network configuration
• Ask customers targeted questions to quickly understand the root of the problem
• Track computer system issues through to resolution, within agreed time limits
• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.

DESIRED CANDIDATE PROFILE

• Preferred Male Candidates – with laptop and two wheeler.
• BCA / BSc, Diploma or BE/Btech candidates preferred.
• Candidates with Electronics/ Networking Knowledge can also apply.
• Interested candidates can call 9483522228(10am to 4pm only).