EverData Looking for Windows System Admin Level 1 at Jaipur, Rajasthan Full Time

Windows System Admin Level 1 to help support our customer base, both directly & indirectly. Activity required interaction with application software and operating systems to diagnose & resolve unique, non- recurring problems in Hosting Environment

Major Duties /Responsibilities

Treat all customers in a professional, respectful manner

Handling Technical support tickets from web hosting customers

Supporting the roll-out of new applications

Provide client support and technical issue resolution via E-Mail, phone and other electronic medium

Troubleshooting a variety of technical issues customers are having with their web hosting services

Prioritizing and managing many open Ticket at one time

Successfully completes other duties and projects as assigned.

Qualification, Knowledge, Skill & Abilities

Computer Knowledge, Good Communication, Preferably B.Tech.

Windows Certified Engineer Preferred

Willing to work in a 24*7 Environment

Experience with Hosting Control Panels (CPanel/WHM/Plesk)

Basic installation, server security, server monitoring

Excellent understanding of SMTP, HTTP, FTP, IMAP, POP, Exim

Installation and modification of Apache, Bind, DNS, PHP, MySQL, Perl

Managing server Backup/Restore

DNS Management

Ability to work well with a team, constantly changed environment and follow instructions from supervisors and senior colleagues

Confident and passionate

Organizational skills with the ability to multitask by talking, using technology and listening

Ability to troubleshoot web hosting and technical procedures as needed

Dependable to be at work during assigned shifts and to complete work as expected.

Experience

Level 1 – Experience 1+ years

Package As per eligibility of candidate(Atleast One Year Service Contract)

location:
Jaipur

No of Vacancy:
2