Evolent Health Looking for IT Process Analyst at Pune, Maharashtra Full Time

Evolent Health has a bold mission to change the health of the nation by changing the way health care is delivered. Our pursuit of this mission is the driving force that brings us to work each day. We believe in embracing new ideas, challenging ourselves and failing forward. We respect and celebrate individual talents and team wins. We have fun while working hard and Evolenteers often make a difference working in everything from scrubs to jeans.

Are we growing? Absolutely and Globally. In 2021 we grew our teams by almost 50% and continue to grow even more in 2022. Are we recognized as a company you are supported by for your career and growth, and a great place to work? Definitely. Evolent Health International (Pune, India) has been certified as “Great Places to Work” in 2021. In 2020 and 2021 Evolent in the U.S. was both named Best Company for Women to Advance list by Parity.org and earned a perfect score on the Human Rights Campaign (HRC) Foundation’s Corporate Equality Index (CEI). This index is the nation’s foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality.

We recognize employees that live our values, give back to our communities each year, and are champions for bringing our whole selves to work each day. If you’re looking for a place where your work can be personally and professionally rewarding, don’t just join a company with a mission. Join a mission with a company behind it.

What You’ll Be Doing:
Position summary

Evolent Health is looking for an IT Process Analyst to be a key member of the Enterprise IT Services team. This person will play an important role providing evaluation and oversight of all Evolent end-to-end audit processes, positioning Enterprise IT & Infrastructure to be successful with all audits. The IT Process Analyst will develop new processes, document existing processes, or improve existing processes, where requested. Successful candidate will develop and maintain training materials and procedure documents and deliver training as needed.

The position requires strong organizational and communication skills, including expert process writing skills and experience with continuous process improvement. The IT Process Analyst will be responsible for establishing a repeatable system of audit and compliance support. The successful candidate must be collaborative, analytical, operationally-minded, and detail-oriented.

Essential functions

Gain a thorough understanding of all systems and controls in scope for Enterprise IT & Infrastructure

Provide administrative support of audit requirements by tracking responses to completion for audit requests; ensure timely responses and submissions (SOX, SOC, SOC 2, HITRUST)

Support assessment requests from clients and partners that are related to IT systems and controls

Establish a process for annual review and update to team procedures

Understand how Infrastructure changes impact policies and procedures and facilitate maintenance updates to policies, procedures, and evidence

Assist with the creation of a governance process to position the teams for success and long-term growth

Support the policy development and annual review process

Assist with the development of a Framework for maintaining centralized/searchable content

Other special continuous process improvement projects as assigned by leadership

Required

Minimum 3 years of hands-on experience with technical business process analysis and process development

Minimum 3 years of practical experience with documentation and training of procedures

Experience with IT audit and compliance governance

Strong written and verbal communications skills

Demonstrated willingness to learn and adapt quickly while working in a dynamic environment

Ability to manage small to medium projects and prioritize tasks

Excellent skills with MS Office suite of tools, including Excel and SharePoint

Ability to work independently, and as a team member, while using discretion in decision making and problem solving

Collaborative working style with the ability to work across different organizations and with all levels

Willing to work in 2:30 pm to 11:30 pm shift permanently

Nice to have

Experience with Jira and Confluence a plus

Experience with HITRUST, SOC and Sarbanes Oxley (SOX) audit controls

Experience working in a Healthcare setting with a working understanding of HIPAA, PHI, and PII

Academic Qualification: Bachelor’s Degree in IT or Computer Science

Mandatory Requirements:
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.

Evolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.