Evosyz Technology Pvt. Ltd. Looking for Technical Support – Female at Ernakulam, Kerala Full Time

Company Profile:

Evosyz Technology Pvt Ltd is an authorized Technology Integrator and Technology Service Provider powered by Principal Companies who are NPCI (National Payments Corporation of India) & RBI licensed for Smart Banking Products/ Services. Smart Banking Solutions include Core Banking Solution, Fund Transfer NEFT/ IMPS/ RTGS, Debit Cards, Mobile Banking, QR Code, ATM – BLA & WLA, Payment Gateways, and other Payment Systems.

The company is pioneering in Bringing Smart Banking Solution across the co-operative sector in PAN India.

Job Profile:

We are looking for Technical Trainee to assist and coordinate Banking Software for our Clients across Kerala. 0 to 1 year experienced technically skilled candidates with excellent interpersonal skills for the technical support trainee position. The incumbent will be stationed in our Ernakulam Office and give technical support whenever required.

Reporting to: Technical Manager

Time: 9.30 am to 5.30 pm (Monday to Saturday)

Job Responsibilities:

1. Clearly identify document, and find solutions for customer issues and product problems.

2. Provide exceptional customer service while responding to phone, e-mail, and online requests for technical support.

3. supporting Technical Implementation of products / Services with the technical team.

4. Track and monitor all support cases to ensure timely resolution and follow-up.

5. Ensure all issues are properly logged and manage multiple cases at one time.

Profile of Expected Candidate:

1. Proficiency in Windows/Linux/Mac OS.

2. Experience with remote desktop applications and help desk software.

3. Should have good Communication Skills in English and Malayalam.

4. Preferred candidates living nearby area and who can join immediately.

Educational Qualification: BCA/ BTech

Experience: 0 -1 Yrs

Salary: 18k

Training Period: 30 – 60 Days

Job Type: Full Time

Gender: Female

Preferred Local Candidates

Job Types: Full-time, Fresher

Salary: ₹10,000.00 – ₹18,000.00 per month

Benefits:

Schedule:

• Day shift
• Monday to Friday

Education:

Language:

• Fluent English (Required)
• Fluent Malayalam (Required)
• Hindi (Preferred)

Speak with the employer
+91 8089419701