Job Summary
The Vice President (VP) of IT Command Center is responsible for the overall leadership, strategy, and operational excellence of the IT Command Center, which provides 24/7 monitoring, incident response, and support for critical IT infrastructure and services. The VP will lead a team of IT operations professionals and ensure the stability, security, and efficiency of the organization’s IT systems. This role requires a deep understanding of IT operations, network and system monitoring, and incident management, along with proven experience in managing large-scale, high-availability environments.
Key Responsibilities:
Leadership and Strategy:
Operational Management:
Incident Response and Management:
Technology and Tools:
Collaboration and Communication:
Risk Management and Compliance:
Qualifications:
Education:
Experience:
Technical Skills:
Soft Skills:
Preferred Certifications:
• ITIL v3/v4 certification or similar.
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