IT Risk Management Process/Tool Analyst
Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.
EY Technology supports our technology needs through three business units:
Client Technology (CT) – focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly.
Enterprise Workplace Technology (EWT) – EWT supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. EWT will also support our internal technology needs by focusing on a better user experience. ET
Information Security (Info Sec) – Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems.
The IT Risk Management Process/Tool Analyst will help develop new operational capabilities for the IT Risk Management function by providing critical processing of web proxy filtering exceptions requests and analysis of their supporting business cases. This individual is a key contributor in the IT Risk Management function who enables a critical service to EY.
Your key responsibilities
This individual will be responsible for processing web proxy filtering exception requests to enable and/or disable access to pre-defined web site categories based on specific business case requirements. In this role, you will manage a ServiceNow queue of requests along with one or two other individuals located in other regions to provide a “follow-the-sun” support model.
Skills and attributes for success
To qualify for the role you must have
Ideally, you’ll also have
What we look for
We’re looking for a great team player who can collaborate globally with different regions and cultures. We’re looking for someone with an open mind and a creative approach. Someone who’s vocal and not afraid to raise their hand to ask the right questions. Critical thinking and a problem-solving approach are necessary traits for the role. We’re looking for an individual with focus on customer service and excellent communication skills.
What we offer
As part of this role, you’ll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
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