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Software Developer
Eynetech Looking for IT Customer Support Executive at Kochi, Kerala, India Full Time
Work Experience: 0-1 Years
Work Location: Infopark, Kochi
Responsibilities:
- Answer inbound IT Helpdesk calls from customers across the globe and perform basic troubleshooting.
- Initiates follow up calls with customers.
- Responding to client IT support requests via chats, calls, and tickets.
- Providing technical support via remote access.
- Update and monitor ticketing systems.
Essential requirement:
- Excellent verbal and written communication skills in English.
- Willing to work in dedicated night shift.
- Proficient knowledge of computer systems and their peripherals.
- Minimum 6 months experience in international voice Support would be a plus
