The Purpose of This Role
We are looking for a Network Engineer specialized in VPN solutions to provide engineering and operational support to the enterprise customers on Employee Remote Access. This role will be exposed to Remote Access and Data Protection engineering and involve in providing secure remote connectivity solutions that deliver premium mobile access any time anywhere to Fidelity resources which enable employees, partners, and customers to be more competitive, productive, and profitable in a global business environment.
The Value You Deliver
Design and Implement robust and cost-effective Remote Access solutions exploiting emerging technologies and innovative ideas to provide compelling client solutions
Develop and manage an engineering plan, based on provided architectural documents.
Document and communicate engineering and operational deliverables
Manage product lifecycle
Assist with the evaluation and engineering of software products and technologies and provide recommendations regarding selection and adoption, backed by rigorous analysis and justification.
Assist with pilots for new products and technologies, analyze the value and impact from technical perspectives, and effectively communicate results and recommendations.
Be an active advisor for operational processes and policies mandated by the enterprise.
Provide operational support on current Remote Access solutions like PULSE and NETSCALER technologies.
Member of 3rd level engineering escalation assists in troubleshooting remote access issues.
Work closely with EI support partners to ensure 24×7 availability of Remote Access infrastructure.
The Skills that are Key to this role
Technical / Behavioral
Technical:
Sound knowledge of Pulse Remote Access and Citrix NetScaler solutions.
Familiarity with load balancer technology
Scripting and automation experience (Python, etc.)
Knowledge of Certificate Authority, certificate management, key management, and key storage
Knowledge of CAPI, key stores, keychain, key escrow, key history
Symmetric, Asymmetric keys
Knowledge of encryption and hashing algorithms
Evaluation, engineering, and implementation of new security technologies including but not limited to encryption (file/folder/whole disk/email), desktop/web security, PKI, smart cards
knowledge of encryption and hashing algorithms
Security protocols
knowledge of security concepts
Understanding of IPSEC and SSL VPN protocols
Understanding of TCP/IP protocols and dynamic routing protocols
Understanding of mobile computing including WLAN and cellular
Understanding of firewall policies with experience making firewall rule changes.
Understanding of Layer 7 ISO stack
Understanding of Internet and Intranet domains and DNS
Public vs. Private networks and addressing
Dynamic Host Configuration Protocol (DHCP)
Understanding of networking environments
Switched Ethernet
802.11 wireless
Wide Area Network connectivity (MPLS, Committed Information Rate, VPN)
Previous experience working with a PKI and utilizing certificates
Understanding of web server technology
Understanding of LDAP and proxy technologies
General understanding of web security concepts
General knowledge of a wide array of encryption technologies and industry standards
Ability to adhere to established work processes
Behavioral:
Strong analytical and interpersonal skills
Excellent oral and written communication skills
Good customer interaction skills
Quick learner and willing to adapt and learn new technologies
Great attitude, team player and effective contributor
Commitment to quality and high standards
How Your Work Impacts the Organization
Enterprise Infrastructure (EI) team provides IT infrastructure and application support services to Fidelity businesses. These services include datacenter, storage & servers, network, market data, end-user devices, mainframes, databases, big data, middleware, monitoring, release management, performance engineering, application support, incident, and service management. EI associates deliver stable and efficient services by using industry-leading tools, developing automation, working with agile processes, all with a spirit of innovation, and continuous improvement. Some of the areas in which teams are building POCs are chatbots, machine learning, open-source systems, and optimization tools. Teams in the US and India work collaboratively to deliver the best customer experience. We value having a diverse and inclusive workforce and committed to providing an environment where all ideas are cherished equally, and everyone feels safe to speak up and contribute.
The Expertise We’re Looking For
5-8 years of IT experience of which minimum 2 years in supporting PULSE and NETSCALER solutions
Graduate – BE / BTech
ITIL Foundation Certification, IT Service Management certification will be an added advantage.
Company Overview
At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity India has been the Global Inhouse Center of Fidelity Investments since 2003 with offices in Bangalore and Chennai. For information about working at Fidelity, visit India.Fidelity.com.
Fidelity Investments is an equal opportunity employer
Location: Bangalore
Shift timings: 02 PM – 11 PM IST
Certifications:
Company Overview
At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity India has been the Global Inhouse Center of Fidelity Investments since 2003 with offices in Bangalore and Chennai. For information about working at Fidelity, visit India.Fidelity.com.
Fidelity Investments is an equal opportunity employer.