Fimer Group Looking for SENIOR EXECUTIVE/ASSISTANT MANAGER – IT at Bengaluru, Karnataka Full Time

Location: Bangalore, India

Function: General Management

Local Org Unit: General Management

Reporting Line: Operations Manager

Level / Seniority: 8 to 10 year’s experience

Employment Contract Type: Permanent/Full-Time

Education: Bachelor’s degree in Information Technology, Computer Science.

Languages: Fluent English knowledge with conversant in local language added advantage.

Experience: Approximately 5 – 7 years job experience as IT/IS

JOB SUMMARY AND SCOPE

Manager – IT is responsible to oversee & manage the IT infrastructure for FIMER India. Ontime support of all IT/IS related issues through ticketing tool and co-ordinate with global team & Locally for IT hardware, networking support through authorised service provider. Co-ordinate, manage & support the SAP S4/HANA ERP and drive the SAP migration projects.

ACTIVITIES

• Lead large IT projects, including the design and deployment of new IT systems, IT Infrastructure, and its services.
• Proactive management of the networks (LAN, WAN, Wi-Fi and Mobile) in both the corporate office and site offices, ensuring a suitable level of performance, security, and contingency.
• Management and enhancement of HP and Cisco switching and routing technologies. Cisco, Checkpoint and Firewalls, wireless access points, switching, VLANS, intrusion detection and protection systems.
• Management of and co-ordination with engineers and colleagues, prioritizing workload, tracking resource utilization.
• Monitor performance and troubleshooting of IT Hardware’s & software’s to determine cost & productivity levels, and to make recommendations for improving the IT infrastructure
• Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
• Assess vendors and develop strategies for new hardware and software
• Co-ordination with Global team for support and deployment IT related activities as per guidelines.
• End to End Asset management
• Co-ordination with ERP application team for support /development / Deployment.
• Configuration of IT systems as per global process & deployment of the assets to employees.
• Managing the disaster recovery, business continuity, Change Control Processes and Network Performance Monitoring Tools.
• Monitor and manage the Information Security issues, threats, and countermeasures.

TECHNICAL SKILLS

MUST HAVE

• An enterprising leader with strong communication, analytical and problem-solving skills; skilled at establishing and nurturing collaborative relationships with multiple stakeholders for achieving organizational and business goals.
• Strong acumen in leading and managing IT Lifecycle based processes with key focus on Incident, Change, Problem, and IT Service Management.
• Demonstrated excellence in creating robust IT Infrastructure; successfully managing IT Service Delivery & Project Management functions in compliance with quality, time, and cost norms.
• Possesses strategic skills in leading technical teams and multiple projects; insightful exposure of working in a multi-cultural and matrix organization.
• Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies
• Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
• Proven experience in designing, building, operating, and troubleshooting large scale IT Network systems.
• Firm grasp on IT infrastructure and operations best practices
• Experience on ERP / SAP Infrastructure Functional Support

BEHAVIORAL SKILLS

MUST HAVE

• Multitasking capability and self-adjustment ability.
• Ability to work effectively under pressure and meet deadlines.
• Strong critical thinking and decision-making skills

KPIs

• On time resolution
• Cost reduction of IT/IS Expenses
• ROI of IT Infrastructure

All candidates interested should submit their applications through the LinkedIn job post

Professionals aligned with requested profile will be contacted; we thank in advance the other candidates, who will not be given direct feedback, we will keep their profiles highlighted for future opportunities. FIMER promotes an equal opportunity and diverse environment – all applications from talented individuals are welcome!