First Choice Consultant Service Looking for Technical Support Engineer at Dwarka, Delhi, Delhi Full Time

Technical Support Engineer Job Description: –

• No. of Openings: 10
• Salary: 20,000
• Job Location: Dwarka Sector-21, New Delhi
• Desired Experience: 0-1 Years

We are looking to hire a skilled technical support engineer to assist our clients with all IT and technical-related issues. You will be required to respond to report tickets and assist clients via remote access or on-site. This may include installing hardware and software systems, diagnosing networking issues, installing upgrades, and resolving IT issues.

To ensure success as a technical support engineer, you should have in-depth knowledge of IT systems, high-level communication skills, and the ability to work independently. Ultimately, a top-class technical support engineer provides valuable IT assistance and support while maintaining strong customer relations.

Technical Support Engineer Responsibilities:

• Responding to technical support tickets.
• Contacting clients to find out the nature of the technical or IT issue.
• Linking to clients’ computers via remote access.
• Traveling to clients’ offices or server locations.
• Installing new hardware, software, and networking systems.
• Diagnosing and troubleshooting hardware, networking, and software issues.
• Proposing simple and effective solutions.
• Providing basic software training.
• Maintaining good client relations.
• Completing job reports.

Technical Support Engineer Requirements:

• Bachelor’s degree in computer science or information technology.
• Previous work experience as a technical support engineer or desktop support engineer.
• In-depth knowledge of hardware and networking systems.
• Knowledge of operating systems, web services, and API.
• Knowledge of remote access systems such as TeamViewer.
• Ability to troubleshoot complex software and hardware issues.
• Excellent communication skills.
• Critical thinker.
• Good interpersonal skills.

Job Type: Full-time

Salary: ₹15,000.00 – ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Shift:

Ability to commute/relocate:

• Dwarka, New Delhi, New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)

Speak with the employer
+91 8595761245